Hulk Order Status Tracker

Hulk Order Status Tracker

Avaliações (34)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
18 de janeiro de 2025

We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!

Thrive Beam
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por HulkApps 21 de janeiro de 2025

Thank you so much for your kind words!
If you need anything else, we're here to support you any time.

Have a great week!

The HulkApps Team

28 de janeiro de 2025

One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.

Alpha Weebs
Estados Unidos
2 meses usando a aplicação
Questão respondida por HulkApps 3 de fevereiro de 2025

Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with our service.

We’re always here for you 24/7, and it’s great to know that our team is making a positive impact.

We look forward to continuing to serve you!

Kind Regards,

The HulkApps Team

29 de novembro de 2024

This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code.

If someone from Hulk apps should be reading this, please reply (to our email).

Dietz - Performance Paddling
Suécia
8 dias usando a aplicação
Questão respondida por HulkApps 2 de dezembro de 2024

Dear client,

We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience.

We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you.

Thank you for your understanding,
The HulkApps Team

29 de outubro de 2024

great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!

Rebel Reaper Clothing Company
Estados Unidos
7 dias usando a aplicação
Questão respondida por HulkApps 20 de janeiro de 2025

Thank you so much for your kind review!

We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way!

The HulkApps Team

21 de agosto de 2024

Nitesh handled my problem professionally and quickly, I recommend the app to everyone

Birkii
Itália
1 dia usando a aplicação
Questão respondida por HulkApps 21 de janeiro de 2025

Thank you for your wonderful review! We're so glad to hear that Nitesh was able to resolve your issue quickly and professionally.

Your recommendation means a lot to us, and we’re grateful for your trust.

If you ever need further assistance, we’re always here to help! 😊

Kind Regards,

The HulkApps Team

11 de julho de 2024

The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!

Modern Nursery
Estados Unidos
Aproximadamente 4 anos usando a aplicação
Questão respondida por HulkApps 21 de janeiro de 2025

We’re thrilled to hear that our service team was able to assist you promptly and resolve the issue.

We’re always here to help whenever you need it, and it’s great to know you had such a positive experience. Thanks for your support! 😊

Kind Regards,

Belma

7 de março de 2024

Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!

Curly Assembly
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por HulkApps 21 de janeiro de 2025

Thank you so much for your kind words!

We're thrilled to hear that you found our staff helpful and that the app is easy to use.

If you ever need any more assistance or have suggestions, we’re always here to help. 😊

Kind Regards,

The HulkApps Team

4 de novembro de 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
Índia
Quase 3 anos usando a aplicação
Questão respondida por HulkApps 4 de novembro de 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

13 de fevereiro de 2022

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Prop Money Inc.
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por HulkApps 31 de maio de 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

Editado a 21 de dezembro de 2022

We were having issues with this app for some time but Shruti and his team were excellent in finding and fixing the issues. It took some technical work on their end but I didn't have to lift a finger and the app is working great. Excellent team and excellent app. Highly recommended for any Shopify store.

Meltzer Sports
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por HulkApps 2 de setembro de 2022

Hi there!
We are sorry for the trouble you had with our app.
Our manager has contacted you in hopes of amending the issue.
Thank you.