O: Auto Tag Order & Customer
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
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App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.
Hi there,
Thank you for your feedback. We’re sorry to hear about your frustration with the recent changes to our app. Since 2022, our app has been free, and we truly appreciate your long-term support and loyalty.
To continue providing and enhancing the app, we introduced a new pricing model and informed all our users via email on November 5, 2024. If you didn’t receive this notification, please check your spam or junk folder. If you still can’t find the email, feel free to reach out to our support team at contact@omegatheme.com. We strive to ensure all information is clear and communicated transparently to our users.
We understand that changes like this can be challenging and hope you understand our situation. We’re here to help with any questions or concerns you may have and assist you with the upgrade process if you choose to continue using our app.
Thank you for your understanding and continued support.
Best regards,
Kaylee from Auto Tag team
Easy to use app and great support. Tags all the workflows we need
🌟 Thank you for your great feedback! We're glad to hear that you find the Auto Tag & Flow Automation app easy to use and that it tags all the workflows you need. 😊 It’s also wonderful to know that you’re happy with the support. If you need any more help, we're here for you!
Neil was amazing in helping us set up a couple of order tags. If it isnt clear these guys have an amazing feature - they can set up tags that put 'New customer' and 'returning customer' in the tags on the order page - so if you're sending flyers with discount codes for first time customers to place their second order and want to see it quickly, this is the thing for you. their help has been absolutely brilliant and they have a feature right there that i don't think you can get anywhere else - at least i struggled to find it. install it now!
Thank you for the fantastic review! We're delighted to hear that Nielwas amazing in helping you set up your order tags. Our unique feature for tagging 'New customer' and 'returning customer' on the order page is indeed a game-changer, especially for businesses wanting to quickly identify first-time customers for targeted discounts. We're glad our app could meet your needs where others couldn't. If you need any more assistance or have further feedback, don't hesitate to reach out. Install Auto Tag & Flow Automation app now for seamless order management!
A competing app with shopify's default flow app. As far as tagging goes, this app is a clear winner! Super easy to setup tagging flows and the best feature is ability to retroactively apply tags on previous orders. Without this feature, you would have to manually run the flow on batches of 50 orders and its a hassle to go through previous orders. With this app, it takes a few clicks and you are done! Love it!
Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Very user friendly and even when I thought I needed some help with setting up a workflow, Wendy was super helpful while I figured it out!
Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
We had the opportunity to try out a competing app alongside Shopify's default Flow app, and we must say that this app stands out. When it comes to tagging, it excels. The process of setting up tagging flows is incredibly straightforward, and its standout feature is the ability to retroactively apply tags to previous orders. Without this invaluable feature, one would have to manually run the flow on batches of 1000 orders, which can be quite a hassle when dealing with a large volume of previous orders. With this app, it only takes a few clicks, and your task is complete! It's a game-changer.
It offers a wide range of configurable conditions including customers, orders, products, and shipping. Moreover, the customer support is nothing short of exceptional – available round the clock to address any queries or concerns, thanks to tracy for her help and support always.
Additionally, it's an embedded app that doesn't inject code into the theme, ensuring a seamless integration. We wholeheartedly recommend this app to any business owner looking to streamline their workflow. The auto-tagging feature has proven to be an invaluable time-saver, ensuring the accurate tagging of all customer data.
One of the standout qualities of this app is its user-friendliness. The interface is intuitive and easy to navigate and workflows are super helpful.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
I would like to give more stars but I find the App although with lots of potential is hard to set up for someone without knowledge. Support did send me a link about how to set up the flows, but that was even more confusing - just images of you can set this flow up, and with 3 options A or B or C to get there, but no indication of how or what to choose. I don´t know if the App is great or not as I just feel for me I want an easier set up process.
Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any frustration you experienced while setting up our app. Your comments are valuable to us as we strive to improve our user experience.
We understand that navigating through the setup process can be challenging, especially for those new to our platform. We are actively working on enhancing our setup guides to provide clearer instructions and more detailed explanations. Your feedback about the confusion with the flow setup guide is particularly helpful, and we will take this into account to make improvements.
If you have specific questions or need further assistance with setting up the app, please don't hesitate to reach out to our support team again via our 24/7 live chat support or our email at Support@omegatheme.com. We are here to help and ensure you have a smoother experience going forward.
Thank you once again for your feedback and for giving our app a try. We hope to have the opportunity to provide you with a more seamless experience in the future.
Great communication , great help
🌟🙌 Thank you for your feedback! We're glad our communication and assistance were great. If you have any more questions, feel free to reach out. 😊👍
This is a wonderful app. I use it to automate customer service emails and it's working out so nicely. Integration with Google/Gmail is awesome too.
Thank you for your wonderful feedback! 😊 We're so happy to hear that Auto Tag & Flow Automation app is helping you automate customer service emails smoothly! 🚀 And yes, the Google/Gmail integration is definitely a game-changer! 💡 If you ever need any assistance, we're here for you! 💙✨
The changes that were made are great, it really upgraded de app. But our business is in Chile, everything is in spanish, including the information we need to tag and all of the words that have accent marks or the letter "Ñ" (very common in spanish and names of chilean cities) dont get the rcorrect tag or don't tag at all. Changes in that matter will benefit all of your latinamerican users
Hello there!
Thank you so much for taking your time to leave us a review. We have take action to improve and had this feature in our app. Your insightful feedback have helped us shape our business to best fit your standards and have a chance to expand our feature with many other users.
Again, thanks so much and wish always wish to have a chance to work with you again.