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I recommend this app without reservation. The product is excellent and the support is excellent; it is a phenomenal app.
The integration with Canada Post is seamless. It has saved us a ton of time and a ton of money. My only regret is not having installed it sooner. Highest recommendation!
We still are loving this app and the personal help from a good guy named Ed. He is phenomenal and has provided excellent customer service for the last two years. Thanks Ed!
Order cup saved the day!! I love this website!
There is absolutely no way we'd be doing our business the way we do without Ordercup. Our entire business is currently run by my wife and myself and her job is our "shipping department." The duplication of effort creating labels, doing international shipping forms and all the work to move customer data from Shopify to our USPS account, plus managing it is just not possible with 5-15+ orders a day and one person managing all of the shipping.
Ordercup is our "intern" that does all the grunt work and makes it all happen. Plus, their team is responsive and will call you personally if you're having problems and work you through the issues.
Functionality, efficiency and speed are #2 in our requirements, support is #1. Ordercup brought both (you never realize how much support matters until shopify decides to change something and mess with you).
Literally saves hours of time doing data entry and management. If you're a small shop trying to grow and need a way to get there, ordercup is your way to get there.
Order cup makes shipping a breeze - perfect for a growing company like us. Stellar customer service to boot.
Ordercup has been great at working with our website to organize and ship. I like that you can look back at each order and see if it is still in transit or has been delivered. It also gives you a warning when the address may not be valid or complete. It is very easy search for orders to see their status.
I've had a few questions/inquiries and ordercup staff has always gotten back to me within about half a day-- which is outstanding!
I've been using OrderCup for over 3 years, and they are absolutely flawless. Their service when needed has always been nearly instantaneous. They really go beyond the call of duty, and it's not uncommon to get a phone call from them moments after you send a request for help. Labels are easy to make, it ties into your store and just works every time.
With my launch just around the corner I was worried about how to handle the shipping portion of the orders -- Ordercup has great videos and easy set up. Also, was able to get support on questions and now I am confident to start my business!
The Support Team is amazing! Always helpful, informative, and quick. They go above and beyond to make sure we have all we need.
Thanks so much for the trust you place in our team!
The OrderCup Team.
Ordercup support is very helpful in assisting me each time I need their help. The customer service rep just showed me how to save lots of money on postage. Great job Order Cup!
Easy interface with both Shopify and Amazon. Best of all is their tech support. As a newcomer to online selling OrderCup customer service has been a lifesaver.