Order Edit Customer Service

This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either...

This is easy and simple to use and setup. Quick customers support email replies too. Saves a lot of time for us now.

This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.

Your customers often need to change or cancel an order. They call and email you, which takes time and staffing. This amazing app saves so much time allowing customers to self-serve these changes. Get this app. Save time and money.

Very nice app to have. Allowing customers to edit their order before we ship it out. Unfortunately, we ship out our orders too fast for customers to edit their order. :p

Currently states this error when clicking "Edit/Cancel" order.

"Cannot GET /order-editor/******.myshopify.com/"

Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.

A very nice tool for our shop. Definitely helps to keep orders up to date.

Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!

Looks great as of now. Rest a feedback from customer will be the final proof.