Order Edit Customer Service

Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.

I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!

it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere.
its bit complicated and confusing to set it up

This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my ...

We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.

This company provides a wonderful support. They help to localize for Japanese currency very very quickly. They do listen to the users. We hope their business go better and better.

It works perfectly unlike most Shopify apps, I recommend their app for automatic customer self-service (self edit orders)

Just set this up, But we have been looking for something like this. Excited to see the reaction we get from our customers!

Loved it! It helps the customer to make changes by themselves. It has helped my business in a lot of ways.