Orderify

App allows customers to cancel orders even if you don't allow "cancel" as an option to them.

If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.

I am excited to implement this as it will allow my customers to edit their orders and choose their free pieces when they win a free accessory!

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.

Orderify is easy use and very helpful! highly recommended to those who a hassle free for taking customer request for re-order or cancel order.

great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders

I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.

This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.

I got this app for easy customer reordering. It is working well, but one thing I would change about this app is the 'Reorder' button on the account page. Rather than adding the items to your cart and bringing you directly to the cart page, I would prefer it opened up a popup that showed what items were in the order, then having an 'add to cart' button in the popup screen. This would help the customers remember what exactly they ordered without having to go to another page.

Seems easy to use and love anything that makes the customer experience better