Order Edit Customer Service
- 定价
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$4.99/月起。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.6 (199)
- 开发人员
- Customer First focus
配图图库
Let customers edit, cancel and reorder on their own for a better customer experience.
Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.
- Your customers can cancel, edit or reorder on their own (one-click self-service)
- Customer Portal on the order status, confirmation e-mail and account page
- Only unfulfilled orders are editable. Works well with third-party fulfillment.
- 5 minute setup with easy custom rules (Ex. duration limit) and display settings
- Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
包含未翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
结账定价
Shopify Basic
$4.99 /月
- Unlimited For Stores on the "Basic" Shopify Plan (the plan your store is signed up with on Shopify).
30 天免费试用
Shopify
$8.99 /月
- Unlimited for Stores on the "Shopify" Plan (the name of the plan your store is signed up with on Shopify).
30 天免费试用
Shopify Advanced
$24.99 /月
- Unlimited for Stores on the "Advanced" Shopify Plan (the name of the plan your store is signed up with on Shopify).
30 天免费试用
Shopify Plus
$99.99 /月
- Unlimited for Stores on the "Shopify Plus" Plan (the name of the plan your store is signed up with on Shopify).
30 天免费试用
包含未翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
评论 (199)
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere.
its bit complicated and confusing to set it up
This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.
We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!
We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.
支持
Customer First focus 可以回答您关于 Order Edit Customer Service 的任何问题。
开发人员
2214 Pine Street, San Francisco, CA, 94115, US
资源
此开发者不提供直接的简体中文支持。
推出日期
2016年5月2日
数据访问
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