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App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.
Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were missing from your theme and reinstalled them which should make a dramatic improvement in your results. I'll reflect with our team on how we can prevent this kind of drop from happening again. My deepest apologies.
- Shane
I use this app to manage MOQ items for sale and being able to limit the quantities and set multiples for items that i sell in MOQ's. It is amazing and very easy to set up and use.
Thanks so much for your review. So happy to hear OrderLogic is working well for you. Please reach out if there's any way we can be of service.
Fantastic app coupled with fantastic service for a great price, what more could you want?
Jason's response time/helpfulness goes above and beyond the service we have received from any other app developer. The app itself is fantastic, does exactly what we need and looks great, unlike the incredibly unattractive alternatives.
Best of all, I requested an important feature to be added to the app and Jason was kind enough to add said feature in no time at all. Really helpful guy.
Highly recommended.
I haven't tested the product yet but so far so good. Amazing support and very easy to install. Just what I needed!
Adjusted review: Shane personally came to my shops and corrected this issue.
I set this up for 2 of my websites and neither minimum works at all. I've requested support, gotten very little back except they don't know why it's not working. How is this still available as an app?
Update June 25th:
Great news. I was able to find the cause and get this fixed for your other site. Your theme was updating the cart in a new, more modern way that we haven't seen in any other theme yet. Thanks for allowing us to get to the bottom of the issue and resolve it both for you and future customers.
We haven't heard back from you regarding this site but we believe from our testing that its issue was resolved through the suggestion of our customer support team. If not please let us know.
Original Response:
Hi. This is Shane, one of the founders of our company and creators of this app. So sorry you've run into challenges with our app and service.
I saw that our customer service agent suggested you reinstall our theme changes today and that appears to have fixed the issue on your site I believe? If not please reach out again. I'll also communicate to you through the tickets you opened.
Regarding your other site, I personally spent about a few hours on it last week and didn't quite get to the bottom of it. It's indeed been one of the more puzzling issues we've run into. But I know we can figure it out. I got pulled off task and didn't quite get back to it because I know it needs some focused attention. I saw that you approved a collaborator account for us today which will help. We'll get to the bottom of this as soon as we can.
Love this app!
We use this app on all 3 of our shopify stores. We use it for 3 main purposes: enforcing our wholesale minimums, offering free yet limited products (ex: 1 free item if you add it to your cart), and case-unit pricing (customer needs to order product in a particular multiple).
In addition they have friendly and responsive customer service!
LOVE, Love, love it! This is the 3rd app of this type that I have tried. I let the lack of reviews deter me but boy was I wrong! The others are unreliable and the user interface aren't as great. This was an instant install, it's easy to use and does the job. Highly recommended if your store requires minimum quantity purchases like mine does. Check it out in action at www.jubileefavors.com
Can't recommend this app enough. I had a slight issue with my theme and the developers were super responsive, handling it overnight and getting my business back on track. App is working perfectly and doing exactly what we needed it to. :)
Very simple and easy to use. Had some minor issues at first, but Jason was quick to respond and get them addressed. 5 star customer support! Thanks!
Great app plus Great customer service! Shane is super friendly and we are working on your side very fast!