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Customer service was prompt the 1st time but this time, i cant seem to get ahold of anyone to install the inline button. Emailed 3 times but no one replied.
Hi
I'm Andy from the Ordersify team. I'm so sorry about the bad experience you had.
I sent a request to help you to install the inline button. But I did not receive any responses from you. Can you help me to approve it and I will help you to install it?
Best regards,
Andy
The positives: easy and intuitive to use and the out of stock button shows up on my site in the same style as my add to cart button. The negative: and it's a big negative - most of our emails show up in the spam/junk folders so almost our entire list of thousands of people did not get the reminder email. Must be the email server/ip address the emails are sent from. Because of this, we are looking into paid apps.
I'm Andy from the Ordersify team. I'm so sorry about that. Did you follow this article to verify your domain? It can improve the delivery rate of your shop, also, it can display the email sender as your email. Please contact us support@ordersify.com for more information.
https://help.ordersify.com/support/solutions/articles/61000293254-verify-domain
Best regards,
Andy
Bought the paid version then no-one in customer service respond to me for over 3 days. I'm still waiting so the app was pretty useless.
Thank you so much for the 5-star review! 🤩
We really appreciate you using the app!
If there's anything else we can do, please feel free to reach out at any time.
Best wishes,
Linda
Unable to set up properly and support response is automated and follow up does not happen within the 24 hours told to expect, making it difficult to complete in one session. Do not recommend if you are short on time, and need to get the app integrated and setup quickly.
I'm Andy from the Ordersify team. I'm so sorry about my delayed response. Can you help me double-check your email? I will help you to set up our app correctly in your shop.
Best regards,
Andy