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The app is really helpful but the support is slow and sometimes does not react, closes cases which are not solved etc. Nevertheless we keep the app and hope, support will get better in the near future. / Update: Still a good app, supports still closes cases unanswered. We move on now.
We apologize for the late reply. Due to the COVID-19, we did not provide you with timely support.
Your ideas inspire us to keep growing and learning so that we can serve you with a better product.
Please let us know if you require assistance.
All the best!
LinDa...
I own and operate a large ecommerce website. We have currently had issues with the global supply chain and for the first time have been out of stock on many items. The Ordersify app has solved my need for Back In Stock items and automatically notifying customers. There support team is excellent. I couldn't get a feature to work properly and simply sent them the request, it was fixed and working on my website the very next day! Would highly recommend this app.
Thank you so much for this wonderful review. It is our goal that you are always happy with Ordersify quality, so please let us know if your building experience was anything short of excellent.
If you have any other questions, feel free to ask us support@ordersify.com
All the best,
Lucy
Chris from Support Team helped me very quickly with installing the inline layout and adjusting some styling on our product page. No code experience needed since Chris can help you with that! Great App, works perfectly fine and support is awesome.
We are so happy that you love our app and customer support!☺️
Thank you so much for the positive feedback and review!
If you have any further questions or encounter issues along the way, please don't hesitate to let us know. Our team here at Ordersify is always happy to help.
Best regards, Linda
Amazing app and tremendously quick and efficient support :) highly recommend this app to any store that's serious about business
Wonderful! 🤩 Thanks so much for the 5-star review and for recommending us!
If there's anything we can help you with or you have any questions along the way, please let us know!
All the best, Linda
I just installed it. The team is super responsive! Lovely. I recommend to try this solution for your store!
Thank you so much for spending your precious time writing this review. So glad to hear that the team could help you out.
Please don't hesitate to drop us a message anytime if you need any more help.
All the best,
Lucy.
has a weird layout but useful application, would recommend, but make the layout more user friendly.
Thank you very much for this review. What you think of us is very important and every day we work to improve and deliver the best service to you. Thanks for taking the time to share this opinion with the community of Shopify.
Please reach us anytime for any issues.
All the best,
Lucy
Contacted support as banner did not display. Very quickly resolved. Had to email; would prefer to speak to support. Looks great on the website.
Thank you so much for taking the time to leave a great review!
It drives us to deliver the best product and effective solution for valuable customers like you.
We are so glad for our team to work with you. Please don’t hesitate to reach out to us via email or live chat channel if there is anything else we can help you with.
We will be happy to assist you.❤️
Best regards,
Linda
Had some customer service issues in the beginning but now works like a charm. Customizable alerts in terms of language are really useful.
I spent some time installing, testing and uninstalling 'Notify me when available' apps, before finding this brilliant option. Offers full control over the design of the tab/button, dialogue box and automated customer emails, and my one technical issue so far was extremely promptly sorted by the developer. And it's FREE! Thanks guys! Keep up the excellent work :-)
Thank you so much for spending your precious time writing this review. Thanks for choosing Ordersify. We value your opinion and we always strive to keep improving the service to ensure that it will meet your expectations.
If you have any other questions, feel free to ask us support@ordersify.com
All the best,
Lucy
Quick and efficient customer service. It is easy to set up, and looks good on product pages. Would recommend
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
If you have any other questions, feel free to ask us support@ordersify.com
All the best,
Lucy