Avaliações (685)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
28 de fevereiro de 2024

I spent time trying to get the out of stock email notification to work. It worked fine in their preview mode but did not populate on the site. Left message with Support last week. They still haven't answered. Tried to uninstall it today and realized there's no uninstall. Don't bother with this one.

Muenster Pet
Estados Unidos
Aproximadamente 2 meses usando a aplicação
8 de dezembro de 2023

Very disappointing. App doesn't work at all (widget not showing up in shop) and sadly no response by the app/development team despite many support requests throughout the last week. We probably lost hundreds of interested customers' contacts due to that...

truemorrow
Alemanha
4 dias usando a aplicação
16 de novembro de 2023

The pandemic has affected us in many ways including stock availability. This app helped us in sending our customers notification for the product they're looking for. The app works perfectly, too! We have it installed for 2 years now and we never had an issue. Their customer support is very helpful. They answer almost instantly, like you're conversing with them face to face. Highly recommended. Interface is friendly.

VMV Hypoallergenics
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Ordersify 17 de novembro de 2023

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered.

Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.

Please be assured that we are committed to continuously improving our services and meeting your expectations. Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.

Thank you once again for your valuable feedback.
Warm Regards,
Linda

11 de novembro de 2023

The app failed to work for me initially, and I couldn't reach customer service despite couple of attempts in the first few weeks. However once I managed to contact Andy, he did swift work and now its working well. Hopefully the service will stay consistent in time to come.

Papercranes Design
Singapura
7 dias usando a aplicação
2 de outubro de 2023

I've been using this app for several months now. It's GREAT! Get it! I love it for my apparel brand and have recommended it to my entrepreneur friends. The customer service is extremely responsive. I've only had to reach out for help on one occasion, and that was to have them integrate an inline "Notify When Available" button on our product pages. I received an immediate reply to my email and the request (along with revisions) were completed in less than an hour. Honestly, had I replied to emails sooner, it likely would've been resolved in minutes. Thank you again, Andy, for the prompt and excellent customer service!

A Meaningful Mood
Estados Unidos
10 meses usando a aplicação
Questão respondida por Ordersify 6 de outubro de 2023

Thank you so much for taking the time to write your kind review!

We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!

Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)

Kind regards,
Linda

11 de setembro de 2023

Easy to install, customer service answered quickly to make the widget compatible with my theme and the best part is that they have a free plan, so if you are a small business you can try it out before paying a fee if you don't need to send many notifications/month. Highly recommended!

Bully Wags
Canadá
Aproximadamente 14 horas usando a aplicação
26 de agosto de 2023

The app would not install on my Shop shellyparts.de (supply theme).
Support-Team responded immediately and within 24h everything was fine. Excellent!

Shellyparts.de
Alemanha
4 dias usando a aplicação
Questão respondida por Ordersify 30 de agosto de 2023

Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3

Please feel free to reach out anytime in the future!
Best Regards,
Linda

17 de agosto de 2023

I really like this app. It's one of the most simple and straight forward apps we have. It's easy to use and actually does what it's supposed to which is unusual for Shopify apps. We have had some things that have needed sorting out by support but generally these have been dealt with fairly quickly. I am aware that the support team is very small so things might take a bit longer but then the app actually works so it's worth waiting for! Definitely recommend.

Fat Lad At The Back
Reino Unido
Aproximadamente 2 meses usando a aplicação
Questão respondida por Ordersify 19 de agosto de 2023

It's fantastic to hear that you enjoyed our app and our service. Our entire team would like to thank you for taking the time to share your view on our service.

We treasure any wonderful compliment you've bestowed upon us! Thank you once more, and best wishes!

Sincerely,
Linda

29 de julho de 2023

We removed the app but it still sent a spam back in stock email (their demo product) automatically to all our customers!

J-Beauty Finland
Finlândia
27 minutos usando a aplicação
Editado a 25 de setembro de 2023

Edited Review- I was having issue with the "Notify Me" button coming up on products where inventory wasn't tracked. And I was also having issues with the Coming Soon and Pre-Order features. I emailed multiple times and was pretty frustrated after 2 weeks of no one answering but finally today Andy came on and we went back and forth through emails a few times until all my issues were fixes.

The app is really great and was exactly what I was looking for, the lack of the 1 star is just for the initial slow response from customer support.

If you're having issues keep messaging and someone will eventually get back to you!

Kay Pop Art Studio
Canadá
4 meses usando a aplicação
Questão respondida por Ordersify 23 de julho de 2023

We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :)

Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.

Kind Regards,
Linda