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It works well but the value you get for your money is pretty meh. The free version is essentially useless. Once the same tag has been automatically added to 10 orders it stops working which happened after two days in my case. In the description they say 10 free "workflows" per months to make it sound like it's different automations but it's literally just 10 added order tags. Found this very misleading. The paid version is expensive. 200 bucks a year just to add a custom tag to your orders is too much. If that's all you want to do I suggest looking for cheaper alternatives.
EDIT: Disclaimer - they did not reach out to me to explore options lol
Hi There,
I am sorry you've had a negative experience with our app and pricing model, therefore someone from our team will contact you soon to explore options.
Also, we would be more than happy to help you with anything you need if you'd still like our assistance at support@shopcircle.co
All the best,
Customer Success Team I Shop Circle
Very helpful in setting up custom box order tags that our warehouse was able to seamlessly integrate into their workstream to manage packaging variances. Helpful customer support, too.
Thank you so much for sharing the experience you have had with our app. Reviews like yours make our day :)
We are always happy to support you with anything you need.
Thank you for choosing Shop Circle.
All the best,
Customer Success Team
Really good app for dynamic and static tags. There are so many criteria available, and excellent active support.
Thanks for your review😊! We're very pleased to hear the app has been such a help for your business. Great to hear you had an excellent experience with our support team too. We are always available in case you need any help :)
All the best!!
Customer Success Team I Shop Circle
App works great. Really helped us with custom workflows for our fulfillment process making the customer experience better and our lives easier.
It's great to hear such kind comments about our app! It means a lot to us. We try our best to ensure the best experience for your customers. So, thanks for trusting us and for this amazing review!🎉
I started to use Order Tagger for the first time in November to tag my future date Christmas orders with the delivery date that the customer selected. I needed a few tweaks to be able to make it fit my perishable shipments, and Stu was awesome to work with. He worked with me for consecutive days to get the work flows just right. I was able to add workflows with the logic that was only in my head to determine what day it should be shipped to different parts of the country to safely hit that requested delivery date. I was so impressed! The tags helped me sort through my hundreds of orders and prioritize which ones to work each day, and saved me multiple hours every day of December compared to last year! Order Tagger was a life saver and I will continue to spread the good word about it's ease of use and excellent support. I would recommend that all small businesses check it out to see if tags will help improve your processes. They sure did for me! Thanks again Stu and the rest of the team at Order Tagger!!
Brian Hanson
HewittsMeats.com
Thanks for the great review, Brian! It was a pleasure helping you to achieve those complex workflows with Order Tagger and glad to hear it has saved you so much time this Christmas. All the best!
Fast, easy to use, plenty of fantastic workflows already to go!
Some We never knew we needed!
Support (Stu) is very responsive and assists with onboarding and trouble shooting. Having used other tagging apps this is hands down a winner.
Thanks for the super review Jack. Great to hear you're finding the Order Tagger workflows useful. All the best!
Stu was amazingly helpful. Thank you so much for the onboarding. This app brings way more structure into handling my orders. Would recommend to download and you sure have a great time while you are working with the support guys!
Hi Thomas. Thanks for the kind review. It was a pleasure helping you set up workflows to apply Order Tags based on Vendors. Great to hear how those are helping. All the best!
Great and usefull app. Is a important solution for our business. The support is grat too. Clears and fasters!
Thanks for the great review of our Order Tagger app Gonzalo! Although our Tag orders based on the Country and optional Region criteria wasn't quite what you needed, I'm glad you were able to use our Dynamic tags feature to tag the order automatically with the region from the order data.
This app worked perfectly to allow us to add EDI to our shopify walmart marketplace orders so we could tag the walmart orders. Easy to set up and reasonable price.
Hi Angela, thanks for the great review. Happy to hear the app is helping with your Walmart orders.
The app works great and they were really helpful to do some custom work to make it better, this app saves us time and therefore money on processing orders. Highly recommended.
Thanks for the great review Jake/Alex, glad we were able to add those new criteria to help you identify specific orders.
Absolutely lightning-fast responses to queries. Great bespoke solutions to specific tasks. Can't recommend Order Tagger highly enough. This is so much better than anything we've used before. Thank you.
Thanks for the great review Jonathan, glad we were able to accommodate your requests. I think those additions to the app will be useful for everyone!
Does the job wonderfully. Specially the customer support is quick and effective. I asked them to do a bunch of modifications and it was done promptly.
Thanks for the great review Shan! Happy to have helped!
These guys are amazing. They managed to make a whole new trigger and feature in 2 days. If you need anything they always reply and I can't see how any other app can compete with that. If there's something they don't do. Just ask and they will do it! Thanks so much and I can't see ever having a Shopify store without this app!
Thank you for your great review Will! I'm glad we were able to help you to tag orders when a tracking number is added to a fulfillment.
The app developer team was able to add a criteria that we needed to accomplish our goals within shopify. They were able to do this in less than 10 days. Super responsive team and in love with all the app features!
Thanks for the great review! Hopefully the new Landing page criteria will allow you to track the performance of specific marketing campaigns :)
A very useful app that has allowed our business to better organise and more efficiently sort orders. Easy to use, with great customer support. Does exactly what we need it to!
Thanks for the great review Jan! Glad we're able to help sort and organise your orders.
Just wanted to say thank you to the developers, using this app on a few stores already, working good. There are many options for tagging the orders.
Thank you for your kind review, it is most appreciated. Glad the app is helping you to manage orders across your various stores.
This app is essential to our business. Works great and even when issues arise their customer support is on it and willing to help.
Thank you for your great review Jess! Glad to hear that Order Tagger is playing such a vital role in your business.
This app helped us immensely by allowing us to tag our orders with the delivery date field from another app, "Delivery Date and Time Suite". The flexibility of the Order Tagger app in allowing you to dig into the note attributes field is enormously useful. Also, the support we received from Steve when querying the above functionality was excellent and straight to the point. Highly recommended!
Thanks for your great review Scott! We're glad to hear that our Order/Note Attributes criteria is helping you and the team to manage your order fulfilment workflow.
Order Tagger has significantly improved our ability to sort and organize shipments. It is a game changer in classifying pre-order products!
Thanks for the great review... we're glad it's helping you to manage your back office!
Great app with great support from Sam, helped us to create some complex rules.
Would recommend them if you need an app to tag orders.
Thank you for the great review Wouter! Glad we were able to help you with those complex rules!
I use this app to categorize the hundreds of orders our store may receive each day. This is a fantastic app and the support team were very quick to assist with my queries and help me to achieve the most out of this app. Highly recommend using this app.
Thanks for the great review! We're delighted to hear that the app is making a difference to managing your orders :)
Solved some critical fulfilment issues. Really powerful and excellent support when it's been needed!
Thanks for the great review! We're delighted to see Order Tagger is helping in your fulfilment workflow with ShipStation :)
Allowed us to do everything we required, good support communications too. Would definitely recommend.
Thanks for the great review! It's great to see the app is helping you manage orders by delivery date :)
This app is a total life saver! It allowse to tag my orders that contain preorder items, international addresses and so much more! Now my shipping process is certainly faster and easier!
Thanks for your great review! We're glad that Order Tagger is a valued member of your fulfillment team!
I used the app to creat custom location tags using a custom cart variable. The support team assisted me literally instantly by setting up the conditions/rules for the tags. Absolutely amazing support service!
Thanks for such a great review! Great to see Order Tagger is helping you plan your delivery route by enabling you to filter the orders based on the suburb you need to deliver them too.
Order Tagger is an extremely powerful app. Everytime I have a scenario to solve for and you think "surely Order Tagger can't solve this too?" it does!
The recent update is also a big improvement of the UI - even though you can create many complex rules the app makes this as easy as possible.
We have found Order Tagger to be extremely useful in the scenario where we have integrated with our CRM (Salesforce). Rather than requiring assistance from our web development agency we are able to record extra data against Orders that then syncs to Salesforce to trigger further automation in that system.
Highly recommended!
Thank you for your detailed review Ross, that's great! Really glad to hear that you're able to utilise Order Tagger across your stores to save time and trigger your CRM automations. Thanks again!
I would guess that anyone reading this review is looking for an automated way to tag orders to streamline some type of back-end logistics. This app is amazing - it does everything it says it will and the support team has been fantastic. The whole interface, ui & process is extremely easy and intuitive to work with. 5-stars no question. Thank you!
Thanks for taking the time to write this great review! We're really pleased to hear how much time this is saving your support team!
Amazing support for adding a feature I couldn't do myself. Timely, polite and effective. Added a feature to tag the date and time based on an action in another app. Great
As a small business with high order volumes and low staffing, this app is essential! We have a very complicated inventory with some items pre made items and some made to order. Order Tagger allows us to sort and search easily, cutting man hours significantly.
I've contacted customer services twice to back date my tags. Both times i have received both a prompt reply and service. They obviously really care about there customers and i would highly recommend.
Thanks again!
Great app and great customer service. With this app, we saved a few hours a week finding specific orders and tagging them appropriately. We use this hand-to-hand with customer tagger as well.
Sam did a great job answering all my questions and responding to them pretty quickly!
Thanks for such a great review! It's great to see you using Customer Tagger and Order Tagger together. We're delighted to see the apps helping to streamline your order process by tagging the order that has come from your influencer network :)
Amazing service and amazing app - totally happy! Thank you so much Sam! We're glad to have found the app, as it helps us a lot!
Thanks for the great review! It's great to see Order Tagger being used to automatically tag the order with the customers selected delivery date & time!
Order Tagger is great, We use it to mark orders when DDP is included so that once the order is received to our IMS for fulfillment we can run automation rules based on the order tag (order notes). This is the only way we have been able to do this so thank you Order Tagger. The team is very supportive (fast & efficient) and helpful. Thank you Sam and Team
Thanks for the review, we're so pleased to hear that the app is automating your fulfilment flow!
I used this app in hopes of applying rules to my backdated orders , this wasn't possible initially but after contacting Sam from CS he took me through the process and got everything done for a small fee.
Hi Mitchell, thanks for the great review! Much appreciated!
The only thing that sucked was i didn't know about this when first set up shop. This app is perfect for order organization. AND...if you need to do a retro active rule application their dev team will take care of you. Outstanding service.
They created a custom rule specifically for my business, just so that we were able to tag our customers that had received a shipment. Now, we can reach out to all customers and make sure their orders had no problems. Awesome experience! Thanks!
Totally recommend this app to tag orders. They have amazing customer service as well. We've also installed their other app Customer Tagger.
Use this app to tag our orders and sort before shipping. Had an issue with the tags not working on one location, but this was quickly resolved without any fuss.
Incredibly helpful for organizing order specs for managing and reporting on orders! Customer support is also very prompt and detailed - highly recommended.
I'm using this app to tag new customers so that the fulfilment centre knows to add a flyer into the new customer orders. The app was configured by the developers and seems easy to use. Lots of other ways of using it too, plus quick and helpful support. Thanks!
Hey Sanjay! Thanks for the great review! Notifying your warehouse that this is a customer's first subscription order is a very popular use of Order Tagger. We're glad that we were able to help out!
An absolutely incredible app (very easy to use, quick to set up) and incredible customer service! Sam went out of their way to email me quickly and answer all of my questions. Definitely recommend giving this app an install!
We have 7 stores and dozens of employees, so we needed something that would make our fulfillment process a little easier. This app has helped us get all orders organized so our employees know exactly which ones to fulfill from each store. The app is very easy to use and the support is great!
This app makes sorting orders a breeze! The customer service is quick and is always willing to help in fulfilling your stores needs.
I use Order Tagger to automatically create tags telling me when an order is a customer's first, second, third order etc. Order Tagger lets me automatically include the tag in the order notes too, so it appears on my despatch notes - which is really useful!
The app itself is really easy to setup and use and very flexible in terms of the different types of tags it can automatically add to orders.
Customer support has also been really helpful when I've had questions about the features.
Overall, Order Tagger is a really useful and easy to use app and saves me loads of time when processing my customer orders.
Very intuitive app with great versatility. But, what really sets this app apart is the customer service. Union Works takes the time to address any questions you have and quickly fix any problems that might arise.
Well worth the $$!
App worked great, and most importantly, customer service was prompt and professional.
Had a couple of issues at first, but support was top notch and we realized that it was an issue with Shopify more than the app. These guys got it fixed and offered a solution, now the app is working great. Can't say how much time this saves me. Shopify does a terrible job of letting you organize orders, and this app is so flexible. You can create any kind of tagging rule you could think up, and the best part is that you can create a new rule and even go back and apply to previous orders to have them automatically tagged as well. Best shopify app I've gotten in a long time. So worth the price with how much time it saves you!
Very handy for adding tags to orders and organising orders.