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l'app parfaite pour un suivi personnalisé ! je l'utilise sur toutes mes boutiques depuis plusieurs semaines et je vois déjà la difference !
The initial support provided was excellent. However, there was a delay of 4 days in receiving the tracking information for a specific order. I reached out to the support agent and requested a manual refresh of the information, which successfully resolved the issue. I hope that the tracking information update problem will be resolved permanently in the near future.
great tracking app, the system provides to customer the estimated delivery date based on similar deliveries to the same region. In most packages, the delivery date provided is accurate. Customer service is good and fast, they are very helpful if you need help.
Une très belle application de Tracking avec de la data exploitable et très pertinente.
La prise en main et l'integration sont tres simplifié avec une page de tracking visible pour le client avec une vue admin et une vue client.
Vous pouvez checker les nombres de jours en transit, voir rapidement ce qui ne va pas pour que le SAV soit proactif, checker le nombre de jour moyen pour une livraison, le type de transporteur etc.
Une equipe à l'ecoute, tout ce qu'il faut pour ne plus se prendre la tete et optimiser son service !
Un grand merci
Thanks to Chloe for her help at all times!
The app is great and super easy to use. In a few minutes everything is ok and that's really what I love!
The Customer Service is excellent! App is real easy to use and straight to the point! Love it! Highly recommend.
That is a really good tracking app, it helped us a lot because he is sync with a lot of logistics companys that others tracking app are not. Also they have a good theme. I really recommend them
Hi, thank you for your review. This is the very first review we've received for our app and we're glad you like it!
great support. Chloe from the support team helped me a lot in the shortest period of time and answered all my questions.
Simplesmente perfeito e muito melhor que qualquer outro aplicativo de rastreio. Não precisa nem do código de rastreio, só colocar o endereço de e-mail. Facilita e MUITO a vida dos clientes.
this is the best app to create a tracking page and send notifications to customers while maintain the branding