Ordoro Inventory and Shipping

Ordoro continues to add immensely valuable features to an already awesome sales/warehousing/shipping platform. Using Ordoro continues to save us time and money. Also, top notch customer support.

Ordoro works nicely and has a lot of useful features. I would like to see a pricing model that works better for businesses where a lot of dropshoppers are required to have their own portals.

We've been pleasantly surprised with the performance and service received from Ordoro. It became a part of our operation seamlessly and we've gotten amazing, personal, professional support whenever we've needed assistance. Plus, the platform is intuitive and reasonably priced. You simply can't beat that!

Great system! Loved how easy it was to get started when I first signed up. Great work here Ordoro!

Increased my price from $99.00 a month to $199.00 per month. To top things off, t he price increase was retroactive to the beginning of August. They even tried to joke about the price increase by saying "Price increases suck but ..." Who doubles their price and expects to keep their customers???

Ordoro has been the app I have been dreaming about for the last two years; the amount of time I save each week using it has left me with so much free time I literally don't know what to do with myself most days. We ship on average 100 packages a week, and this is a perfect solution to bulk processing.

It takes a few days to really get the hang of how the dashboard works, and where all the components are located, but once you understand this puppy, you will save SEVERAL HOURS a week.

The customer service is amazing, any time I have asked a question, I have heard back within an hour or less. Everything about this app is intuitive, and I'll continue to recommend it to all my business-owner friends.

Ordoro has made my life MUCH easier.

It wasn't all smooth sailing though. Getting set up wasn't as easy as I was expecting and there were problems connecting with the free Endicia account.

That being said, Ordoro support has been AMAZING. They respond very quickly and have easily resolved any problems I have had. The support made up for the setup issues.

Decent idea. Horrible execution. If I could give it -5 stars I would.

This is "simple UI, happy path" shipping software. Which would be great except it doesn't work. You're paying for software that intentionally doesn't have the bells and whistles that shipstation has, an easy interface. The kind of interface that is easy to turn into a mobile app, or navigate on an iphone. However, the decision to write the software using javascript modals means it is completely broken on mobile. So much for happy path.

The decision to make this a javascript browser side app also means that search is painfully slow after you have more than around 500 orders.

Syncing with your shopify store is problematic at best. Orders that are cancelled in shopify sometimes actually cancel in ordoro, other times they don't. Meaning you have to enter the cancellations twice or risk sending out product that wasn't paid for.

There is no mechanism to bulk edit the insurance amount, anymore. We sell some items at $105. We have to go through and print the labels on each of them individually or pay an extra $3 per shipment. The kicker here is they actually had this feature and it was working, but they decided to remove it. The removal actually created a horrible bug where every order got insured for the last insurance amount you manually entered. This bug was active on the site for about two months. Are they even testing this software?

And, while we're talking about insurance. They have the scummiest feature of defaulting you to their insurance provider, no matter how many times you select "carrier insurance."

No role based access to information -- we're an open company, but there's a limit to which I want my 3rd party fulfillment center to know my full sales data.

In the end we had to go back to buying every label individually.

And finally, once we decided to switch to a more full featured software package (shipstation), they locked our account as we were over the free limit -- never mind that we'd paid for the full month already and had merely opted to not renew. Yet another simple use case they didn't write the software to handle.

Overall, once you're bigger than their free tier you're better off using shipstation. If you try to use it after that point, you're just accruing technical debt that will come back to bite you eventually.

Go with shipstation. Same price, but actually usable.

Have to say Ordoro has made our lives so much easier. We normally ship 20-30 packages per day, but some sale and special days, we hit 2-300, and not only does the app work with our Shopify Store, it easily integrated with Amazon, Etsy, Ebay and all our other channels. It makes shipping so easy... three/four clicks, and our little label printer just spits out nice easy labels. I have played a little bit with some of the others, but really found Ordoro easiest and smoothest. The support they have provided on the two occasions we have needed it, was first rate, fast, and very friendly. This is truly our one "must have" app... Thanks Ron

We have looked for more than a year for a shipping solution that also handled inventory, dropshippers and split orders in a clean and efficient way. Ordoro makes the process so simple and fast - far easier to use that other products we have tried. So simple that it doesn't seem possible. And just as important to us is having a support team that is knowledgeable and responsive. The support team at Ordoro has been amazing! Our learning curve with the product has been shortened dramatically by the fact that they respond very quickly at all hours of the day or night and are very thorough - with a genuine interest in making sure we are successful with our deployment of the Ordoro workflow. This is the best support team I have ever worked with at a supplier. Absolutely fantastic.