SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Arvostelut (201)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 78 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 5 % arvioista on 3 tähteä
  • 3 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
21. tammikuu 2025

The free version has a lot of functions including multilanguage which is very nice.
It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.

Meet5 Fanshop
Saksa
Päivä sovelluksen käyttöä
1. marraskuu 2024

Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.

Manipura Malas
Portugali
27 minuuttia sovelluksen käyttöä
26. kesäkuu 2021

Worked well for a while but then we started experiencing issues. Customers complained that they were receiving error messages when trying to register. The support team were not able to help with our issue so we uninstalled this app.

Supernova Studio
Etelä-Afrikka
Melkein 3 vuotta sovelluksen käyttöä
Shop Circle vastasi 28. kesäkuu 2021

Hi

Thanks for taking the time to review the app and we're sorry you uninstalled it. The problem you describe was that the customer in question had unsubscribed previously. If ...

Muokattu 9. tammikuu 2020

I hope you guys see this. I just emailed you guys. The person below is having the same issue as me. Emails have stopped sending 2 days ago on the 7th. No replies on my inquiry also.

El Potrero Western Wear
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Shop Circle vastasi 10. tammikuu 2020

Hi there

Our support team have emailed you in response to your recent message so please work with them and they will resolve the issue.

Many thanks!

Eastside Co

Muokattu 4. maaliskuu 2022

After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.

The Mala Market
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Shop Circle vastasi 8. maaliskuu 2022

Hi there,

Firstly, thank you for being a long term customer of ours! Unfortunately our developers are UK-based so when we received your support request at 7.30pm on Friday ...

11. maaliskuu 2020

Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.

Shamanic Supply
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Shop Circle vastasi 12. maaliskuu 2020

Thanks for your review. Our support team always investigate each issue individually, so I'm sorry if you feel like you've had canned responses and that they weren't able to ...

30. toukokuu 2019

Nice layout but doesnt see my variant IDs so it didnt work for me compared to other apps. When I asked them to fix this they said I had to contact my theme developer. Back to the another app I go.

NOCTEX
Kanada
4 kuukautta sovelluksen käyttöä
Shop Circle vastasi 31. toukokuu 2019

Hi there

Thanks for your review of the app - we're sorry it didn't fit in with your theme as you expected it to. If you decide to speak with the theme developer and want to ...

Muokattu 23. kesäkuu 2020

The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me.

I also had issues with the timing of when ...

Melt Fit
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Shop Circle vastasi 23. kesäkuu 2020

Thanks for your review and acknowledging our support team's help. I'm sorry that on this occasion we weren't able solve everything to your satisfaction.

Best regards

Eastside ...

Muokattu 11. kesäkuu 2019

I sold out on a product JUNE 2. A customer signed up to be notified when back in stock. This app send an email on JUNE 7 and again JUNE 9 to tell the customer the item was back in stock. PROBLEM was, I never increased inventory above 0 since it sold out JUNE 2. Not sure this app is even worth the $5. I may never get that customer back.

The Painted Heirloom
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
15. huhtikuu 2020

We have just installed your BackinStock app and it’s working fine but we need one change. Customers are receiving Back in Stock email form notifications@nowinstock.co we want to change this email address.

Can you please tell us how can we change the notifications@nowinstock.co email to our store email address

Regency Mask
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
Shop Circle vastasi 15. huhtikuu 2020

Hi there

Thanks for your review and your support query. I understand our support team have had a dialogue with you today to answer your question. If, once it's resolved, you' ...