SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Recensioni (196)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 79% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 4% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
13 febbraio 2020

It works perfectly and the technical support is great! They solved my problem very quickly, I really recommend this plug-in.

knock-out.ro
Romania
9 giorni di utilizzo dell’app
Shop Circle ha risposto 13 febbraio 2020

Many thanks for the great review :)

Best

Eastside Co

25 marzo 2024

Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!

TheSmoothCompany
Irlanda
2 giorni di utilizzo dell’app
26 marzo 2019

Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test the SMS since it doesn't seem active even though I selected the Starter Plan. I am uninstalling the app and finding another solution. One star + one extra star for at least responding to my email.

MinxStar
Stati Uniti
4 giorni di utilizzo dell’app
Shop Circle ha risposto 27 marzo 2019

Thanks for taking the time to write a review of Now Back in Stock.

We agree that it wasn't clear enough that the 14 day trial relates to the email only plan. We have now amended the details on the app listing so this is more obvious.

We're sorry you feel you were tricked into spending money through the charge approval process. Our support team addressed this in their response and have offered a refund - please follow their instructions and they will deal with this for you.

Regarding your technical issues with the app, our support team have also offered to assist and make the changes on your behalf. If you change your mind about uninstalling the app, please follow the instructions in their message and they can make the changes in the areas you were having trouble with.

Kind regards

Eastside Co

Data modifica: 5 maggio 2018

Email Support 4 times but no heard any reply from their.'
Useless Apps and Lack of Support

Softlens Queen Store
Indonesia
3 giorni di utilizzo dell’app
5 maggio 2024

Great experience with Segmedina that helped me even on a sunday.

Would be great if we could push a bit more design customization !

aPETite Store
Francia
Circa 2 ore di utilizzo dell’app
5 luglio 2017

Recently incorporated the Now Back In Stock app on our Shopify store.

The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.

Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.

Nemesisuk
Regno Unito
1 giorno di utilizzo dell’app
25 settembre 2023

Great service! The problem was resolved quickly and efficiently! I recommend

CHEGLATONE
Francia
Circa 15 ore di utilizzo dell’app
3 novembre 2023

Haris and Smiljan provied fast answers to match their design app to my website, i recommand !

JW SHOP
Francia
Circa 5 ore di utilizzo dell’app
7 agosto 2023

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

Steambow GmbH
Austria
Circa 3 ore di utilizzo dell’app
15 aprile 2020

We have just installed your BackinStock app and it’s working fine but we need one change. Customers are receiving Back in Stock email form notifications@nowinstock.co we want to change this email address.

Can you please tell us how can we change the notifications@nowinstock.co email to our store email address

Regency Mask
Stati Uniti
Circa 2 ore di utilizzo dell’app
Shop Circle ha risposto 15 aprile 2020

Hi there

Thanks for your review and your support query. I understand our support team have had a dialogue with you today to answer your question. If, once it's resolved, you're happy with the outcome, you'd be able to revise your review to a 5 star it would be really appreciated!

Kind regards

Eastside Co