SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

レビュー (168)

総合評価
4.6
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の10%は4つ星です
  • 評価の5%は3つ星です
  • 評価の3%は2つ星です
  • 評価の5%は1つ星です
2018年7月13日

The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!

Teesbytina
アメリカ合衆国
アプリの使用期間:6ヶ月
2020年5月6日

It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,

withinUs Natural Health - Canada
カナダ
アプリの使用期間:約2ヶ月
Shop Circleが返信しました 2020年5月7日

Hey there

Thanks for the review and sorry you're having issues. Our support team have now got in touch with you and are in the process of resolving it. If you could update your review once it's sorted for you, that would be great.

Best

Eastside Co

2020年1月10日

The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.

SeaworthyPDX
アメリカ合衆国
アプリの使用期間:約1ヶ月
Shop Circleが返信しました 2020年1月14日

Hi there

Thanks for getting in touch. I understand our support team messaged and addressed the problem you were having, so hopefully the issue is resolved. If all is well, it would be really appreciated if you'd consider updating your review.

All the best

Eastside Co

2021年4月15日

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.

Proa
ブラジル
アプリの使用期間:27日
Shop Circleが返信しました 2021年4月15日

Hi there

Thanks for your review and we're sorry you've been having issue with the app. We're in the process of migrating to a new server, which will improve the speed of the notification delivery but it will just take some time for testing etc.

Best wishes

Eastside Co

2019年10月4日

Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.

Saucey Farms & Extracts — Official Merchandise
アメリカ合衆国
アプリの使用期間:約1時間
Shop Circleが返信しました 2019年10月7日

Hi - I'm sorry you experienced an issue with the app. If you had problems with notifications being delayed in the end, please let us know via our support email address and we'll be happy to provide the app for free for a month, including SMS.

Kind regards

Eastside Co