SC Back in Stock Restock Alert , 163件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の7%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の7%は1つ星です
2024年4月8日

Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day.

Easy to set up and translations available for the widget is a plus, but unfortunately translations aren't available for the emails to customers. Because of that and limited customizing possibilities for the emails, I gave 4 stars. But I'm quite confident those features will become available in the future.

Yeppo & Soonsoo
フィンランド
アプリの使用期間:約6時間
編集日:2021年2月9日

I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.

Gearevo
マレーシア
アプリの使用期間:3年以上
Shop Circleが返信しました 2021年2月9日

Hi

We're sorry you found the app hard to use. Our support team work UK office hours Monday to Friday - after you contacted them on Saturday 6th Feb, they replied to you on Monday 8th Feb but had no response back from you. I can see you've tried another app in the meantime, but if you'd like any assistance with NBIS, just reply to their email.

10/02/21 - thank you for updating your review - we appreciate it. If you decide to try any of our apps in the future, just get in touch and we'll be happy to help!

All the best

Eastside Co

2020年10月27日

We liked the app for the cost, and it looked nice on our product pages since we could custom brand it. One thing that would have been helpful is being able to download a full list of subscribers over a set date range ourselves instead of waiting a few days to hear back from support team. Recommend for smaller shops that don't really need any custom features!

Swig Life
アメリカ合衆国
アプリの使用期間:2年以上
Shop Circleが返信しました 2020年10月28日

Hey

Thank you for the positive review of the app and the comments about how it could be improved as well! We'll feed back to our product team.

Best regards

Eastside Co

2017年5月19日

Highly recommend this app. Matt was so helpful with installing the application and customizing it exactly to match my theme! It's very simple to use and great for customers. My only recommendation would be to add analytics to track conversion as it would be helpful to measure!

Sundryusa 2
アメリカ合衆国
アプリの使用期間:約2年
編集日:2019年11月5日

it's an excellent app for the price - it works well and the support is responsive and helpful even a couple of years in. We've been using it for at least 2 years now.

The Unemployed Philosophers Guild
アメリカ合衆国
アプリの使用期間:約2年
Shop Circleが返信しました 2019年11月6日

Hi

Thanks for leaving a review and we're glad the app is working well for you! Thanks for your comments about our support team as well.

Kind regards

Eastside Co

編集日:2023年12月6日

Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info.

The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing.

Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!

everythingCHILLI
イギリス
アプリの使用期間:1年以上
2018年6月15日

I like that my customers can alert me if they are interested in an item that is out of stock. Customer service was great. Thanks Louis E.

Noir Girl Magic Too
アメリカ合衆国
アプリの使用期間:1年以上
2017年9月14日

Didn't work for a while but customer service finally figured it out and refunded me for the first month! Thanks and excited to use this app!! The customer service team is great!! :)

Rory Lux Apparel
アメリカ合衆国
アプリの使用期間:3ヶ月
2017年6月5日

A good little app and a good price. Support was helpful to get it installed in my theme. I would like some extra options, but happy with the app.

Kitchen Temple
オーストラリア
アプリの使用期間:2ヶ月
2019年9月3日

Good support and help with installation.
Seems to work well. Customization is okay, but could be better.

KetoFit Shop
オランダ
アプリの使用期間:約2ヶ月
Shop Circleが返信しました 2019年9月3日

Hi there - many thanks for taking the time to write a review of our app! If you have any specific points about what you'd like to see in terms of customisation, please let us know.

Kind regards

Eastside Co