SC Back in Stock Restock Alert
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Avaliações (191)
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Email Support 4 times but no heard any reply from their.'
Useless Apps and Lack of Support
Recently incorporated the Now Back In Stock app on our Shopify store.
The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help.
Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.
Great service! The problem was resolved quickly and efficiently! I recommend
Haris and Smiljan provied fast answers to match their design app to my website, i recommand !
Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!
We have just installed your BackinStock app and it’s working fine but we need one change. Customers are receiving Back in Stock email form notifications@nowinstock.co we want to change this email address.
Can you please tell us how can we change the notifications@nowinstock.co email to our store email address
Hi there
Thanks for your review and your support query. I understand our support team have had a dialogue with you today to answer your question. If, once it's resolved, you're happy with the outcome, you'd be able to revise your review to a 5 star it would be really appreciated!
Kind regards
Eastside Co
Haris is amazing! He instantly understands my vision and assisted me and did all my work for me, saved my time, he helped me with other apps too. He is really sweet. Thank you so much!
Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.
Hi - I'm sorry you experienced an issue with the app. If you had problems with notifications being delayed in the end, please let us know via our support email address and we'll be happy to provide the app for free for a month, including SMS.
Kind regards
Eastside Co
www.thefashionbible.co.uk
Great App! Customer service is fantastic, very quick response, helped me out with everything i needed help with. Thanks again
No problem! Thank you for your great review, it means a lot to us. All the best.
I was charged $5 immediately after installing the app, but the app did not take effect in my store. I have deleted it.
Hi - thanks for your review.
It appears that you already installed the app at an earlier date, which is when the free trial was used. Our support team have been in touch to sort the issue you mention about the app not taking effect - if you do not want to keep the app we can offer a refund.
Best
Eastside Co