Outfy ‑ Social Media Marketing

I couldn't log in to the app or online. I finally removed the app from my store and once the month changed and credits refreshed, it started posting anyway! No way to get anyone on chat. I ended up having to revoke them access from my facebook so they'd stop posting. UPDATE: They have contacted me due to my review. I did not respond. I'm not interested in putting this app back and left a true review. They have called me "unprofessional and unethical" and have told me that "The world is round..and everything comes back" which I assume is some kind of karma threat. Nice. Definitely glad I cut ties with them earlier. ZERO STARS!

A little bit copy and paste, but overall a great app to help with social media automation. Haven't yet tried the paid versions to compare with.

As of right now, this program is going to get 1 star and quite frankly I'd like everyone to know what is going on before they decide to try an install it. Not that in hopes to alter your decision, but to make an educated decision.

Now if you're anything like me, I was just about to give this program 5 stars for, well, lets be honest, being amazing! However, there has been several issues I am starting to fight that just are not making sense to me anymore. Lets see below

Upon first start of the program I thought wow, this thing is bringing in great traffic. I would schedule a some products in the Planner, or Make a quick shout out of a product etc. But, upon closer inspection and numerous tests to verify, I have come to the conclusion that Outfy is somehow, someway padding traffic. Example. I wake up in the morning with 0 visitors on my Shopify store. I then schedule "Autopilot" to get some products going for the day. Keep in mind this is 1 post per day, per network, Facebook, Twitter, Instagram, what I'd call the big three. Once the products populate for their given time frame usually around noon, I walk away for a while in relief that all my social media is done. But when i return to my shopify backside I see 137 visitors. And a spike of every visitor in 1 hour. Impossible!. Well maybe not. Upon even closer inspection I realize the top landing pages are for the products that I currently have on autopilot THAT HAVEN'T EVEN POSTED YET!. Meaning some sort of BOT is gathering the info and counting every hit that it makes on your site.

I have tried to contact Outfy regarding this, but have come up empty, I tried to live chat them today, as my Outfy app stated they were online. Still no response. And as of now, Facebook is failing to post and has been since December 16th, but the program never told me they were failing, even when login credentials were correct.

I find it a bit odd, that an author with an app so great, has such horrible customer service. And the padding of traffic or bots dragging the site are a little weird in itself. I will change this review if the developer contacts me in regards to this issue. But for now, its a 1. For all reading this, test my theory! Put your products on autopilot, check your traffic :D. Good luck and for now I bid farewell to Outfy

loving it plain and simple!!!!!!!!!!!!!!!!!!!!!!!

I wasn’t happy with it so deleted it, I then decided to contact support about it. Turns out I hadn’t set it up properly. The support was amazing and incredibly helpful so I reinstalled it and it’s working beautifully

You can use this app for auto posting on your feed only. if you wish to post adverts for this, you just have to buy credits on social media apps for ads.

One of the best social meda apps I ever tried, very practical and good support!

Good app. When posting on Instagram a manual process on the mobile phone must be used. In this process they do not add my link, instead they add advertising for outfy at the end of my post.

This has two problems:
- Either I accept that not my shop is promoted but outfy (ridiculous)
- Or I manually delete the self-advertisement for outfy and manually enter my link again. This must be done on the mobile phone. The link was NOT added automatically. Lot's of fiddly mobile phone keyboard typing

When they add more self-advertisement (allthough I PAY for this service) to my posts I will cancel this app.

But besides this annoying mistake, it's convenient and I like it, so three starts left is fair.

Concept is good but flaws are basic..but enough to .make me delete and try another. When doing pic collage..you can't adjust the picture size in the photo grid. So ifnyou product pics on your site are larger then 800×800 you will struggle with pic collages. Which we llove showcasing fashion ensembles from our site.

I like Outfy. It has allowed me to integrate Instagram and Facebook postings where I've not even been able to get the connection between Facebook and Instagram and Shopify figured out yet (probably from trying to combine an old store with new--it's complicated). I did not at first understand that Outfy would not share my things automatically on Instagram and that I had to do it. I really do like how it makes accessing my products to showcase easy, and the collage feature is my favorite--it works very well with the concept of my store.