Outfy ‑ Social Media Marketing

Very helpful to keep your shops getting noticed

I would like to update this review. After posting negative reviews on Trustpilot and Shopify, I was contacted by the President of Trustpilot who apologised for the issue with me getting a refund and processed a return of my funds that day. I am grateful for this and have increased my score for the company. However, I will not remove the review as they requested since I have read that many others have had the exact same issue I had. It's a shame because the product itself is genuine and quite good. Their business practices, however, leave a lot to be desired.

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Extremely dishonest company to deal with. I downloaded and signed up for the trial version about 3 weeks ago. I used it for a couple of days and signed up for a run through with the company because I had some questions before I committed to buying the software.

The day before our meeting, I was contacted by the person who was going to be working with me to answer my questions, stating that they were not well and wanted to reschedule.

Of course, I agreed to this but the rescheduled date was a couple of days past my 7-day trial so I wrote and asked if we could extend the trial after that time. I never heard back.

On the 7th day - 2 days before our meeting, I was charged for the entire year! I immediately contacted them and asked for a refund. I have been promised this refund several times since. In fact, Kumar at the company promised me 2 days ago that he was putting the refund through that day.

NOTHING!

I am filing a dispute via my credit card company but wanted to let people know that they are not trustworthy - not as far as my experience has gone anyway.

The videos aren't great quality, and honestly the $70 dollars a month doesn't seem worth it.

Kumar sunny went above and beyond! he has been so helpful with every query

Good but not responding to any messages and emails or tickets opened. App is publishing random images and prices to social media that will confuse the audience.

AMAZING APP WORKING GD ITS FREE I LIKE IT HELPFULL

EASY TO USE

This is a nice app and it is very helpful for creating automated social media content. The customer service is top notch as Kumar did a great job helping me. I would recommend this app.

I like the automated ads they create. It makes it easy to get production out there.

Very loaded w/auto tasks w/responsive Owner
they even create new features, just ask!