Outfy ‑ Social Media Marketing

I would like to update this review. After posting negative reviews on Trustpilot and Shopify, I was contacted by the President of Trustpilot who apologised for the issue with me getting a refund and processed a return of my funds that day. I am grateful for this and have increased my score for the company. However, I will not remove the review as they requested since I have read that many others have had the exact same issue I had. It's a shame because the product itself is genuine and quite good. Their business practices, however, leave a lot to be desired.

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Extremely dishonest company to deal with. I downloaded and signed up for the trial version about 3 weeks ago. I used it for a couple of days and signed up for a run through with the company because I had some questions before I committed to buying the software.

The day before our meeting, I was contacted by the person who was going to be working with me to answer my questions, stating that they were not well and wanted to reschedule.

Of course, I agreed to this but the rescheduled date was a couple of days past my 7-day trial so I wrote and asked if we could extend the trial after that time. I never heard back.

On the 7th day - 2 days before our meeting, I was charged for the entire year! I immediately contacted them and asked for a refund. I have been promised this refund several times since. In fact, Kumar at the company promised me 2 days ago that he was putting the refund through that day.

NOTHING!

I am filing a dispute via my credit card company but wanted to let people know that they are not trustworthy - not as far as my experience has gone anyway.

This is a nice app and it is very helpful for creating automated social media content. The customer service is top notch as Kumar did a great job helping me. I would recommend this app.

I like the automated ads they create. It makes it easy to get production out there.

Kumar sunny went above and beyond! he has been so helpful with every query

Great little app. Makes promoting new products really easy. Sometimes the feed doesn't automate so you have to go in and turn it on again. Not sure why it does that but it isn't a big deal. My favorite social media app right now.

Outfy is truly a miracle workhorse for creating and pushing inviting content to your social media. I used to do my own video editing/production for my store and it could take hours - no more. I have saved so much time I actually took a break one day ha! Seriously, outstanding app.

So far so good. I would appreciate more options in the free version that would make me want to pay what is being asked for the paid version. It's rather steep.

Very loaded w/auto tasks w/responsive Owner
they even create new features, just ask!

Good but not responding to any messages and emails or tickets opened. App is publishing random images and prices to social media that will confuse the audience.

Very good. It automates what (for me) is a dreary task: creating and executing social media posts. It's a good value for the money. I'm on the $40/mo plan and if your time is valuable and or you've ever looked at hiring someone to do this work for you, it's a steal. The product is pretty intuitive and I was up and running quickly. I'm still getting the feel for but so far I like it. I had one need for support and this was handled really quickly and professionally, to my satisfaction (and, it was a problem on my end). Recommended!