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Support team is terrible. According to them, until your on a paid plan, they wont offer you support. UI/UX did not populate correctly on our theme for the mobile browsing version. They refused to fix the issue demonstrated unwillingness to help with delayed replies.
I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better way to do refunds. Everytime we give a refund, I would have to pay processing fees. And it takes about a week for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason! It’s ridiculous. I don’t know how they expect us to pay all this processing fees. I’m discovering that Pabloo is actually pretty neat. I can now give store credit on the spot and there is no processing fees. Problem finally solved!
We discovered this on accident. Giving store credit to bring customers back to our shop. This works because Pabloo sends text messages about their store credit balance has been updated. and then they visit the app within the same day, and make their purchase that same week! It's been working a lot better than I hoped.
Just started using Pabloo at my store. It’s straightforward, does what it promises, and my customers are enjoying the convenience of store credit. Support was super helpful and they quickly built a feature I asked for.
IT's been a great addition to monitor our store credit and the team have been very helpful when contacted.
Easy to set up and does exactly what we need it to do. Really appreciate the basic functionality of the free account, which I was surprised was not already part of Shopify. We don't really need any of the advanced features but if we did I wouldn't hesitate to sign up for a paid account. Customer service was very quick to respond to an issue we were having with deposit amounts and get it straightened out.
Amazing App. New, Basic, does the job. Simple to use and has amazing support from the developer. We needed some features and Pabloo was superfast to add those.
• You can add/withdraw credits to a customer which are auto-applied at the checkout.
• You can make a page for the customer to see their balance and history (Wish this page could be inside the my-account section, but Shopify doesn't allow that)
• You can view the overall transaction statement and each user as well.
Few requests to the developer:
1. Please add a date range filter in the activity feed. When there are too many entries, it's difficult to search.
2. Our store is in INR but store credit only shows $ symbol. It should pick from store's default currency.
3. Future features could include store credit automation on user referrals, welcome credit, on putting reviews etc.
Kudos to Pabloo!
Thank you so much for your kind words! We're so glad you're enjoying the app and that we were able to quickly build the features you needed.
We've taken note of your requests and we're already working on adding a date range filter to the activity feed.
As for your future feature requests, those are great ideas! We'll definitely keep them in mind as we continue to develop Pabloo.
This app is awesome. Does what a store credit app should do without customer having to apply coupons on checkout.
Wish applying some css wouldn't be so expensive ... :(
Each transaction with Pabloo feels thoughtful. Cashback, credit options, and real gratitude — it’s next level.
Love how Pabloo’s platform matched our brand vibe perfectly. It’s seamless, beautiful, and feels like us.
The experience was smooth, the service top-tier, and the rewards genuine. Pabloo turned shopping into a pleasure.
This app is ideal for cashback. It provides lots of adjustments and ideal features to stack
The app is amazing, and super easy to set up, tech support is amazing also, support replied immediately and help me sort out my problems, definitely recommending this app to everyone who are in a search.
Easy refund management. 3 clicks and done.
Thanks Sandra. The app is great.
Worst app they are scammers dont trust them
Very good support.
Very good support.
Very good support.
Just installed. everything checks out.
Very easy to work with. App is fast and does the job. No problems here.
I have to use this app more!
A lot of the times a refund is very expensive for me and inconvientient for my customer. I always was okay giving them a refund but I hated going through such a lengthy process. I felt embarrassed when my customers asked "where is my refund". thank you.
You guys are great!
The app keeps getting better.
My favorite thing about this app is their cashback. It is very simple and gets the job done.
A must-have for any shop!
I think this is by far the best app when it comes to giving cashback after a sale. I should have been using this sooner but here we are now. Jokes aside, I feel these guys really care about helping me and my business. thank you Sandra and team for the help!
We are using the free plan and it has everthing we need. If we need to then we will upgrade to the Plus.
Thank you Sandra!
We certainly recommend this app to any brand looking for a good store credit app!
Pabloo has a lot of fetures. All though if it was a voice over walking u through the app going step by step and guiding you through it would be very helpful because some people learn by vocal and some by nonvocal thank you
It was straightforward and didn't seem complicated, I just needed to be careful with the details. With a little patience and a good sense of timing, everything is lining up perfectly.
Getting started was a breeze and I found the instructions to be very clear and insightful.
Good App
The cashback feature has been a blessing. This is certainly the most useful app I have on Shopify.
The platform meets all our requirements and they are constantly deploying exciting updates
Works like a charm!
It’s been an easy experience so far. Only recommendation is to allow customers to cashout their store credit.
Really takes the stress out of managing balances with the customers. Has paid for itself many times over!
Really good app. I recommend this
Nice
I don’t think this app is for me, but I had a great experience with their customer support team and they were able to quickly build stuff .
I would of liked to have liked this app, but have spent more time with it than it is simply worth. Upgraded features do not work, support is slow to reply days or a week, can not even change subscription status. A lot of other apps out there that will work better, and have spent enough time for 2 weeks trying to make something work that simply isn't coded properly.
Currency symbol where it shows the credits on checkout is always USD $, as other had mentioned it should take into consideration the store currency setting - seems to be hard coded.
Will pay to use once the above is addressed.
This app is not just a store credit platform, it's a game-changer! I've tried several store credit apps before, but none of them lived up to Pabloo. It's effective, easy to set up, and even allows you to sell store credit. Plus, it's super user-friendly for customers.
The support team is truly exceptional. After initially feeling like I requested too much with my design alterations, they surprised me by completing them within hours! Their promptness and willingness to go the extra mile is truly commendable.
Honest Opinion :
Great and simple Store Credit system. Since this is a BRAND NEW App, its has limited features in the backend and frontend interface. But since its a very direct and bare system, It's been New Customer and New Shop Owner friendly.
The developers are active and are very fast to respond to any emails and concerns.
New App. Great Developers. Huge Potential .
I currently use this app with no issues.
Thank you for your feedback! We're always looking for ways to improve. Please don't hesitate to reach out if you'd like to see us add a feature.
I wanted to make sure to at least leave a review. The install, very easy. The look simple. I really didn't have to do anything but install this app. I guess it will populate once I have a store credit for a customer. So I will return with an update in the next few weeks. Thank you!!
Thanks for your feedback! We're always listening to our users, so please don't hesitate to contact us if you have any questions or suggestions: pabloo@pabloo.com