Avis (953)

Note globale
4,5
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
28 décembre 2023

Nonostante il servizio clienti sia veloce, purtroppo i tempi in caso di problemi sulle spedizioni (non avendo un contratto e contatto diretto con lo spedizioniere) sono biblici. Il servizio di tracking inoltre non funziona bene e non fa capire dove esattamente si trovi il pacco.

TRIMERO®️Living
Italie
Environ un mois d’utilisation de l’application
12 octobre 2021

VERY VERY BAD COMPANY. STAY AWAY FROM THEM. Pessima esperienza. Avevo ordinato due ritiri (la domenica per il lunedi) e non passano a ritirare. Avevo chiamato il lunedi mattina per conoscere gli orari e un operatore maleducatissimo non mi da alcuna informazione se non ripetermi che il ritiro verra' fatto il giornata. Martedi chiamo e mi dicono che la causa e' stata uno sciopero e che per riavere ...

Figaro Cats Store
Italie
3 jours d’utilisation de l’application
AUCTANE S.L.U. a répondu 12 octobre 2021

Good afternoon,

Thank you for your comment and sorry for the inconvenience.

We will contact you to help you to resolve this issue.

Thank you in advance
Regards
Packlink Team

22 septembre 2023

Was difficult to setup, no customer support available. Overall bad experience.

Force of Life
Royaume-Uni
2 jours d’utilisation de l’application
4 juillet 2021

Clonky and buggy app. Had to add sender details three times as it failed to save or accept it. It couldn't find the post code until you try multiple times. And when we try to add delivery service, a fixed popup comes up that will not go away ("With your Shopify pricing plan, you can generate shipments from the orders tab, but you cannot display our shipping prices to your customers.").
Who's got ...

LUXX
Royaume-Uni
14 minutes d’utilisation de l’application
AUCTANE S.L.U. a répondu 5 juillet 2021

Hi,
Thank you for taking the time to leave a review. I am very sorry to hear about this situation.
Please contact us through business@packlink.com, make sure to send your ...

8 avril 2022

Sehr schlecht API Schlüssel funktioniert nicht mal richtig nud fordert noch auf sich auch der Seite zu registrieren, No GO!

Anime Figuren - Genkidama.de / Anime Figuren kaufen u. vorbestellen
Allemagne
10 minutes d’utilisation de l’application
AUCTANE S.L.U. a répondu 19 avril 2022

Good afternoon,

Thank you for your comment and sorry for the inconvenience.

We will contact you to help you to resolve this issue.

Thank you in advance
Regards
Packlink Team