Avis (939)

Note globale
4,6
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
4 octobre 2021

Our account manager has been great since day 1, always available both via email and telephone. Clear and quick feedback in few minutes and no needed to wait for days before having an answer. Same experience via the online chat, available once we have started using the app. App very easy to install and use. Clear dashboard and opportunity to pre-set multiple standard info like sender addresses, packaging sizes and weight, everything very useful to speed up the labels preparation. We have been able to optimise our work flow and reduce the timing spent on the operational side of the orders preparation. A couple of things they could improve: opportunity to connect multiple stores to a single account; opportunity to leave to the client the chance to enable or disable some automations the app has as default (e.g. sending the tracking email once the label has been generated). Overall, great experience so far....

pureeros
Italie
4 jours d’utilisation de l’application
27 août 2020

Sin duda un servicio que te facilita mucho la vida con los envíos además el servicio de atención al cliente es muy bueno y cercano, en mi caso por parte de Julia Boñaho.

POMI240
Espagne
Environ 4 heures d’utilisation de l’application
4 juin 2020

Easy to use and by far the simplest solution for shipping orders quickly and efficiently in France!

Loose Joints Publishing
Royaume-Uni
Environ 4 heures d’utilisation de l’application
16 juin 2020

Me gusto bastante
Excelente servicio de atención a clientes, gestiones muy rápidas y completamente personalizado

shawe
Espagne
Environ 3 heures d’utilisation de l’application
2 juin 2021

El servicio ha sido muy rápido y efectivo. Trato acorde a lo solicitado y dudas resueltas con mucha profesionalidad.

MORRIS
Espagne
Environ 3 heures d’utilisation de l’application
17 juin 2021

Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.

LOMM Editions
France
3 jours d’utilisation de l’application
12 octobre 2021

VERY VERY BAD COMPANY. STAY AWAY FROM THEM. Pessima esperienza. Avevo ordinato due ritiri (la domenica per il lunedi) e non passano a ritirare. Avevo chiamato il lunedi mattina per conoscere gli orari e un operatore maleducatissimo non mi da alcuna informazione se non ripetermi che il ritiro verra' fatto il giornata. Martedi chiamo e mi dicono che la causa e' stata uno sciopero e che per riavere il ritiro devo rifare la pratica e ci vorranno altri due giorni.
Quindi se io non avessi chiamato, nessuno sarebbe mai venuto nonostante il servizio era stato pagato. Inoltre, nella chiamata di lunedi, nessuno ha avuto la decenza di informarmi dello sciopero. Very bad experience. I bought two shipping for monday morning but no one came to pick it up. I called on monday to get info about the time of the pick up but i got no answer, just that it would be that day The day after, since i did not received any picked up, i called and they said it was a strike. Fine. But to get the pick up i should have ordered another one but it will take again 2 days to come. So if i didnt called no one would tell me that i spent money and for no service. On top of that, on the monday call, no one told me about the strike.

Figaro Cats Store
Italie
3 jours d’utilisation de l’application
AUCTANE S.L.U. a répondu 12 octobre 2021

Good afternoon,

Thank you for your comment and sorry for the inconvenience.

We will contact you to help you to resolve this issue.

Thank you in advance
Regards
Packlink Team

30 septembre 2020

Perfect integration with our Shopify eShop. Great customer service, and better shipping costs than other operators. Very happy so far.

ed'o
Espagne
Environ 3 heures d’utilisation de l’application
14 janvier 2022

l' applicazione è intuitiva e completa, seleziono fra i migliori corrieri l'offerta a me più congeniale, l'assistenza di Brunella Esposito è stata impeccabile!

Fabbrica del Suono
Italie
Environ 3 heures d’utilisation de l’application
4 novembre 2020

No entendía muy bien como iba todo y la chica que me a atendido me atendió perfectamente y con rápidas soluciones. Muy recomendable

Hegoa Universe
Espagne
Environ 2 heures d’utilisation de l’application