Recensioni (950)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
10 agosto 2021

Bonne plateforme, prix attractifs, très peu de problèmes techniques. Quelques fonctions à ajouter comme inverser/échanger rapidement les adresses inscrites (pour un bon de retour par exemple).

Under Story Lingerie
Francia
Quasi 3 anni di utilizzo dell’app
Data modifica: 26 marzo 2022

I am not happy with service parcel did not arrive and was destroyed i did not recieve notification of this from packlink or ups. my company is now out of pocket as i have sent goods and had to resend parcel. wouldnt recommend.

Fame Drinks
Regno Unito
Circa 3 anni di utilizzo dell’app
AUCTANE S.L.U. ha risposto 17 febbraio 2021

Thanks you for your review. We apologise for the issue with your shipment. One of our team will contact you tomorrow in order to give you full support on this incident. We will do as much as we can to solve this issue.

Data modifica: 30 ottobre 2024

Bonne application et service, cependant le SAV n'est pas très réactif.

Un Dimanche Après-Midi
Francia
Quasi 4 anni di utilizzo dell’app
19 novembre 2021

Excelente aplicación. Agiliza mucho el proceso de envío y por ahora todos los envíos han ido muy bien.
A mí me ha atendido Antonio Funes, me ayudó a familiarizarme con la aplicación y resolvió cualquier duda que pudiese tener, además hicimos una prueba para ver todos los pasos a seguir.

Campanet
Spagna
Circa 2 mesi di utilizzo dell’app
25 gennaio 2021

First of all I got contacted by an Account Manager (Antoine) who helped me get started with the app. Really helpfull. Integration is smooth, rates are very interesting and everything is very easy to use. I would have loved a few more features (sorting/filter on the packlink order panel) or more depth on shipping rules, but overall this app is just a gem. Thumbs up to Antoine who helped me retrieve old orders a few months after setting up the app, great customer service. I Recommend.

90 BPM Brewing Co.
Francia
Circa 2 mesi di utilizzo dell’app
10 dicembre 2021

Fantástica atención de Jaime Quintana desde la app de Packlink PRO España. Pocas veces encuentras a tan entregados y capacitados trabajadores. Ya tenemos la tienda lista!

Charly Sinewan
Spagna
Circa 2 mesi di utilizzo dell’app
25 luglio 2022

Mi sto trovando molto bene a usare l' app e la mia key manager Brunella Esposito è sempre molto disponibile. Per un ecommerce è veramente un ottimo aiuto!

Bothania
Italia
Circa 2 mesi di utilizzo dell’app
Data modifica: 25 maggio 2021

Horrible service by packlink
By being such a liar towards customers pretending that packages are going to be picked up and 12 days later nothing still and only reply I get is reschedule for next day this is the worse provider when it comes too be honest and finding solutions. Reply:
I was in contatc with packlink every day and nobody provided a solution or the decency to be honest regarding the carrier's issues and still till now is unknown to many customers. Please everyone go to trustpilot and see what is really happening.

DUEROS
Spagna
Circa 3 anni di utilizzo dell’app
AUCTANE S.L.U. ha risposto 25 maggio 2021

Thanks you for your review. We apologise for the issue with your shipment. Please could you comunicate us the Packlink reference in order launch an investigation with the carrier and our support team will come back to you urgently with a resolution. One of our team trying to reach you several times without success.

Packlink team

3 giugno 2021

The support system from Packlink is just amazing! We ship with them and the service is quick, easy and cheap.

Origo Bakery
Spagna
Circa un mese di utilizzo dell’app
17 marzo 2021

La atención es exquisita y cualquier duda la responden al momento. La responsable es muy atenta y están pendientes de cualquier problema que surja.

Mapasdeanime
Spagna
Circa un mese di utilizzo dell’app