Packlink PRO Shipping Platform

The app is complete and works well, the timing of sending communications to the customer can be improved. Great experience with the customer service, Ms. Brunella has solved all my initial problems.

great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.

nouvelle application installée sur ma boutique. les tarifs ont l'air corrects, l'interface claire et intuitive. Synchronisation avec Shopify qui fait gagner du temps.

Penelope me ayudo en todo el proceso de implementación de la APP, así como estuvo pendiente de cualquier problema que pudiera tener mi equipo.

Our account manager has been great since day 1, always available both via email and telephone. Clear and quick feedback in few minutes and no needed to wait for days before having an answer. Same experience via the online chat, available once we have started using the app. App very easy to install and use. Clear dashboard and opportunity to pre-set multiple standard info like sender addresses, packaging sizes and weight, everything very useful to speed up the labels preparation. We have been able to optimise our work flow and reduce the timing spent on the operational side of the orders preparation. A couple of things they could improve: opportunity to connect multiple stores to a single account; opportunity to leave to the client the chance to enable or disable some automations the app has as default (e.g. sending the tracking email once the label has been generated). Overall, great experience so far....

Sin duda un servicio que te facilita mucho la vida con los envíos además el servicio de atención al cliente es muy bueno y cercano, en mi caso por parte de Julia Boñaho.

Easy to use and by far the simplest solution for shipping orders quickly and efficiently in France!

Me gusto bastante
Excelente servicio de atención a clientes, gestiones muy rápidas y completamente personalizado

El servicio ha sido muy rápido y efectivo. Trato acorde a lo solicitado y dudas resueltas con mucha profesionalidad.

Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.