SEOAnt ‑ Image Optimizer&Speed
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If I could give it zero stars I would. I downloaded the app hoping it would help optimize all my photos and help with speed issues.
After pay the $5 I ran the "optimization" and it didn't even reduce the size of any of my photos. Also after installing and running the app my Site Speed Score went down 20+ points!
I've emailed their support but have gotten no response. Originally I just wanted my $5 back, but I guess the only option I have is to leave a poor review and move on.
Extremely disappointed.
Hi there, thanks for your feedback.
First of all, apologize for the inconvenience we caused you.
And we checked the issues you encountered, sorry for the inconvenience again. The tech person is checking and will try best to fixed and help to optimize the images;
Also, about the issue of speed, the app helps you preloading a page right before a user clicks on it. The app does not actually change the page load speed of your website, it preloads links on your website for your visitors.
So if you test your website speed on GTmetrix or Google PageSpeed Insights, there won’t be any changes on your page speed scores.
About the email and refund. We are sorry that we do not reply in time, and we would like to give you a refund if you feel any inconvenience about the app. Hope you could understand that we are truly want to help with something, and we won't cheat you.
Sorry for the inconvenience again. Please contact us when you are free, we will trying all to make you up.
Take care and stay safe.
I'd give the app 0 stars if I could.
SEOANT is loaded with Bugs. We toggled off updates for Alt Tags; however, the app still went and changed all of our Alt Tags. We also toggled to only update products that were live -- that did not work either.
When I reached out to support, they were unclear on how their own product worked.
Hello there,
Thank you so much for your review. Hope all things are well on your end.
Regarding the issue we already restored all your Alt tags and we also fixed all your images back to original. If you still have any further concerns. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
SEOAnt Team
Results yet to see
Hi there,
I hope this message finds you well. We wanted to express our sincere gratitude for taking the time to share your thoughts and leaving a 4-star review. Your feedback is invaluable to us, and we truly appreciate your support.
If there's anything specific you think we could improve upon to earn that fifth star in the future, please feel free to let us know. We're always striving to enhance our products/services based on customer input.
Thank you once again for choosing us, and we look forward to serving you even better in the future.
Best regards,
Gill | SEOAnt ‑ Trust Me App Team
The settings are quick and easy, and the lossless image compression will not make the image blurred, reducing the bulkiness of loading images.
Hello there,
Thank you for your positive feedback about our app's settings and lossless image compression feature! We're thrilled to hear that you found them quick and easy to use, and that the compression helped reduce the loading time of your images without sacrificing quality. We're happy to hear that our app is helping improve your website's performance. Thank you for choosing our app!
All the Best,
Gill - Customer Support :)
Excelente información y atención del personal voy a probar la aplicación espero sea de mucha ayuda para mi ecommerce.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I tried this app.. it took my page speed score from a 41 to a 32. Thanks... I uninstalled for obvious reasons.
Hi, thanks for your feedback. Sorry for the inconvenience we caused you.
And sorry to say that Page Speed Boost uses the cheating latency which helps you preloading a page right before a user clicks on it. The app does not actually change the page load speed of your website, it preloads links on your website for your visitors.
So if you test your website speed on GTmetrix or Google PageSpeed Insights, there won’t be any changes in your page speed scores. If you encountered any difference at scores, it’s not done by our app.
We are much appreciated if we could help you to find what makes the score down. We hope the app could help you, also it is our pleasure to help you with other things. If you are convenient, please let us help you. Thanks for your patience.
Good day.
Very quick response and amazing team. I definitely recommend this app it does the work and it helps my website
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I just installed the app and needed to optimize a few more pics, so I was easily able to reach out to their support and they got back in 1 minute and was able to get me more credits
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Very helpful customer service w/Jill. New to the app. But it seems like winner so far!----------------------------------------------------------------------------------------------------------
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I was able to quickly optimize my store photos and have a faster speed upon start up. I will see how effective it is in the long run and report again.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team