Arvostelut (1 290)
Tarkenna
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Luokituksen mukaan
This app broke an automatic discount we created for a free bonus item. This killed countless orders. Our promo was for Father's Day, and customers got a free product once they spent $100 in our store. Sadly, this app, caused the cart not to mark the product free, forcing several customers to complain and bounce. As a speed plugin for an eCommerce platform, they didn't properly exclude the cart items from the cache, obviously, which is a rookie move. Sorry guys, I wish I could give you a better review, but you cost me sales.
Hi there,
Pat here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔
For clarification - the app automatically speeds up your store's load times by adding one simple script tag to your theme called booster-page-speed-optimizer.js. Page Speed Optimizer is made and designed to help boost the speed of your site in terms of clicks by pre-loading links.
You can also check our FAQs for more information about the app.
Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the issue that broke your automatic discounts.
Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong.
Happy to offer you any help you need here so we can turn your experience with the app around for you.
So sorry again for the hassle here. Please let me know if you have any questions.
Cheers,
Pat
All my images would NOT load after app install! Not worthy. I don't think I have any more words to explain as required by the program. Website worked perfect before app install, website would not load images after. And it wasn't the app?
Hi there,
Sorry to hear that you're experiencing this issue. I'm afraid this completely unrelated to the app :( Our app places a single line of javascript code to speed up your next page load - we do not have any access to editing or updating your images.
Cheers
Stuart
App was easy to install. The verification process was very easy and fast. I'm looking forward to seeing my results!
Thank you so much for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
Door dit bedrijf heb ik een error op me site
Installeer deze app niet
Liquid error (layout/theme line 440): Could not find asset snippets/quantity-breaks-now.liquid
Ze geven aan dat het van een plugin is die korting geeft maar ik heb helemaal geen plugin die korting geeft en de melding kwam toen ik hun plugin downloadende
Hi there,
Darrel here from Nova Apps Support. I'm sorry you've been having issues with the app!
Though it is a free app, we take every issue seriously and strive to resolve them. Based on the error alone, it seems it is coming from a Quantity Break type of app(like a discount app), however, we definitely want to check if our app caused this error. I'd be happy to look further into this. In order to do that we'll need collaborator access to your shop, so I've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you and let us know.
Looking forward to your response.
Cheers,
Darrel
I want to cancel, and your app doesn't have any information as to what to do to perform a cancellation to your app????
Please cancel this account, thank you.
I think your app it's absolutely over expensive.
Customer service is excellent. I got help immediately from Pat who was very polite and helpful and was quick to reply.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
I thank the kindness of technical support and their help to me I really appreciate it, i can not rate the app now at the beginning of use
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
I installed this app immediately, i did'nt believe it would work,it made my page so fast, my page is lightning fast. thanks guys
Thank you for the review 🎉. Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to stuart@boosterapps.com Best, Stuart
REALLY SPED MY STORE UP! I CANNOT THANK THEM ENOUGH. I WAS RUNNING SUPER SLOW AND SCARED OF LOSING CONVERSIONS.
We're so glad our app has helped your store skyrocket! 🚀 If you ever need anything we are always here to help. Cheers, Katherine
fashion site isitmeco.com was really bad. press catalog wait 9secs now 2 secs.
isitmeco.com is much faster.