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I want to cancel, and your app doesn't have any information as to what to do to perform a cancellation to your app????
Please cancel this account, thank you.
I think your app it's absolutely over expensive.
Door dit bedrijf heb ik een error op me site
Installeer deze app niet
Liquid error (layout/theme line 440): Could not find asset snippets/quantity-breaks-now.liquid
Ze geven aan dat het van een plugin is die korting geeft maar ik heb helemaal geen plugin die korting geeft en de melding kwam toen ik hun plugin downloadende
Hi there,
Darrel here from Nova Apps Support. I'm sorry you've been having issues with the app!
Though it is a free app, we take every issue seriously and strive to resolve them. Based on the error alone, it seems it is coming from a Quantity Break type of app(like a discount app), however, we definitely want to check if our app caused this error. I'd be happy to look further into this. In order to do that we'll need collaborator access to your shop, so I've sent a collaborator request to your Shopify admin. Once you accept that request, please reply to the email we sent you and let us know.
Looking forward to your response.
Cheers,
Darrel
Not sure even it working.............................................................................
Hi there, I've sent on an email to try to demonstrate the speed increase of the app so far. 😊Cheers, Stuart
I don't how it work so well for everyone.
We checked our website speed before adding the app with the google speed check.
And we checked it after.
The website went slower and even worst after the second day.
I started Shopify with my previous domain and have changed since. Booster apps could not detect my new domain and there is no way to change it or boost my current domain.
Actually slowed down my loading time by about 300ms. No point in using it unless im pressing the button in a wrong way.
My web speed was drastically lowered with the Google speed meter. I do not recommend it, it is to have a module that is not needed
Hi there, thanks for your review. I'm afraid this has nothing to do with our app.. The app will have no impact on pingdom or gtmetrix, this is due to the fact that these apps measure page speed on first page load.. this app only starts working after first page load as we are preloading links on the page.. 😔
Cheers, Stuart
After I activated the app, the "Buy Now" button started blinking on all product pages so nobody can press it and buy anything. I contacted Shopify help desk and my theme developer - they said it is caused by a code left from 3rd party app which was not removed properly. The 3rd party app is Page Speed Optimiser. Shopify has created ticked and contacted them on my behalf, I also tried to reach out to them and got the email back: As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps.
My site is down and there is no support to solve it.
Hi there,
Sorry to hear you're having issues. I've replied to the ticket submitted. I'm afraid this was not caused by our app. The app adds a one-line javascript reference that doesn't interact with your theme. I'd be more than happy to fix this for you though. I've sent collaborator details to your email.
Cheers
Stuart
This app is really misleading, as adding a single .js file does not speed up your website. I tried to get answers from support: "what does your js file do?" but they left me hanging, probably because they didn't know the answer. I would not recommend this app until the author becomes more clear about what it does and how it works. Seems like it's just a marketing tool.
Hi there,
First and foremost, thank you for your feedback. I can understand how important website speed is in today’s world, so I see the desire to keep your website loading as quick as possible, and to know how the app works.
The app itself uses software to preload links on your website, thus speeding up loading times after the first page load. And to answer your question about caching, yes the app preloads pages to cache assets for any future requests. When you asked our Tier 1 support team what the JS file does, they were looking into the issue further with our development team to get you the right answer. I'm sorry about your experience so far.
Our Support Manager Rob has sent you an email as well to resolve. Happy to jump on a call and get to the bottom of this and to give you some more technical information about the app itself – james@boosterapps.com.
Cheers,
James
It's a very bad app. When I install this app, this app effect the website is blank. The support team cannot help to fix it and just send me the general answer.
Hi Secret Sofa Team,
Aroll here from Booster Apps Tier 2 Support. I just saw your review and wanted to reach out to apologize for the trouble you had with our app. 😔
Though our app is free, it is by no means at all an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of what caused the images to disappear.
Would it be okay for us to collaborate with you to resolve the issue? I'll be happy to send over a collaborator's request and look further at what went wrong.
Happy to offer you any help you need here. So sorry again for the hassle. Please let me know if you have any questions.
Cheers,
Aroll