PageFly Landing Page Builder , Počet recenzí: 10 275
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working through their customer support to resolve my issues which has been quite exceptional at the moment, lets see how i get on with the app as its quite techinical
Thanks very much for your balanced and fair review of PageFly.
We are so happy that you can use PageFly to building your store. We are also so pleased that we were able to help you to solve your problems.
We know that when first starting using PageFly, it’s can make you feel confused, and as you mentioned in the review, it's quite technical. We have been trying our best to improve PageFly more friendly and better.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
The functionality is great, very intuitive and powerful. The customer support that is available is incredible also, start a live chat and ask a question and it is resolved very quickly. Cannot recommend enough
We are all deeply grateful for your words. It’s our duly honor to be a helpful assistant to you on your experience with PageFly. We are still learning to improve ourselves and our dear customer’s compliment is a great source of inspiration for us.
Thank you so much for choosing PageFly and stay with us!
PageFly | Kate - Customer Success Manager
Muy buen servicio al cliente, responden muy rápido. La App es muy fácil de configurar. Muchas gracias...
¡Muchas gracias por tomarse el tiempo para compartir sus pensamientos con nosotros!
Me alegra mucho saber que está contento con nuestro apoyo, y fue realmente un placer ayudarlo.
Como se mencionó, no dude en volver a ponerse en contacto si alguna vez necesita más ayuda.
¡Mis mejores deseos!
Junie | Equipo PageFly
Totally disappointed.
Contacted the support several times and explained the problem several times but didnt get an answer or a solution to the problem.
I thought this should be an easy page builder but it doesnt seem like it...
I would be glad to get some response or help from the support as I relied on this tool for our next product launch..
I would like to apologize for your bad experience with our app. We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this.
We are so grateful that you gave us the opportunity to assist you and your satisfaction is our top priority. This is a big lesson for me and our team, we will try our best to avoid these issues in the future.
Please let us know if you have any assistance. We are always happy to assist you, anytime you need.
PageFly | Kate - Customer Success Manager
I literally had no idea what I was doing and support was SUPER patient and SUPER helpful. Fixed it all right away. 100% would recommend to anyone.
Firstly when I loaded Pagefly to create a page. I thought, eeeeew. This looks hard, but I enjoyed the experience and it really is very intuitive. I love the app.
Thank you so much for your generous review.
Your feedback really means a lot to our PageFly team. I totally understand that you found it not easy to do with PageFly for the first time but we have been trying our best to develop and improve PageFly as what you mentioned in the review to serve you and meet your demand.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help.
PageFly | Kate - Customer Success Manager
I really like the app. It provides me with a ton of options for customizing my shopify pages. The drawback of beeing able to customize everything is that there are so many controls to learn. Adjusting a pictures can involve adjusting the actual picture, adjusting the section etc. It could be easier. I havent used the app for more than a week, so it could be me....
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
I know it will take more time to discover PageFly, so please feel free to use PageFly to discover more about it, and we are always happy to assist you. And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
I am impressed with the assistance provided with this app! I would like to see in the future a service where I could send fixes I wanted and have them be completed by developers through this app. Thank you
Such a great app and such great service. Recommend 10/10. Easy to understand and there is always someone online to help.
The drag and drop has been a bit confusing but overall, really like the layouts and what it offers! Excellent customer service.
Your review is really incredible! And we would like to thank you for taking the time to share with us.
The drag and drop mechanism seems to make you confused for the first time and we can totally understand this, and we hope that we will have more chances to work with you so we can assist you anytime you need.
The whole PageFly team is always happy to help you when you have any further questions.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager