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Pretty straightforward to use and if you do get stuck, there's a helpful customer service team to solve your problems should you have any
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
This is an excellent app for easily creating custom webpages for your store. They have a lot of options available and wonderful customer service. I would like to see more page design options in the future however.
We would like to thank you for your feedback and criticism. We’ve just taken your thoughts and opinions to heart and we’re planning to make some changes based on your recommendations.
We’re happy that you’re happy and we are always looking forward to supporting you.
We would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Overall the app is not super user friendly or flexible for custom designs honestly, but most of them besides Wix aren't. However, the chat feature is super great, they fixed my site for me instead of just telling me how to do it. Very nice feature!!
My heartfelt thanks for your review about your experience of using PageFly.
We do understand that PageFly is not super user-friendly, this is the reason why we are always trying to improve PageFly to make it more friendly and useful for customers.
We are so happy to be able to help you to solve your issues. Please feel free to contact us via live chat if you have any further questions.
PageFly | Kate - Customer Success Manager
very quick & friendly support from the team! Thanks again Paula for solving our problems.
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
On the one hand, the support you get is good. Touqir has helped me solved the problems I had with the connection to my provider's sign up form. On the other hand, it's a pitty their free service is so limited, I wish I could do more with them. Thanks again for the help.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
Best regards,
PageFly | Kate - Customer Success Manager
I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.
Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!
I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!
Regards,
PageFly | Kate - Customer Success Manager
I appreciate Gina from the team responded promptly. Gina was helpful and detailed. Thank you. :-)
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
The app allow us to get an awesome custom design together with the work of our developper and designer! The support service chat tean is extremely helpful, I love it!
I used the app it helped a lot, there are a lot of varieties to customize your webpage and the support is also really helpful. Houng, Kate and team helped a lot with various issues. So if it is your first time designing a webpage this app helps a lot
Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.
PageFly | Kate - Customer Success Manager