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On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.
However, we did not find any ticket that you contacted us or even in your review, there is no words mentioning the issue or your experience so it's really hard for us to know and understand what the issue you had.
We even tried hard to contact you but no response.
I hope that you can give us another chance to assist you to check the issue for you, please get back to us via live chat 24/7 or reply to my email.
We value your business with PageFly, and we are committed to providing you with the best possible service.
I look forward to hearing back from you soon.
Best regards,
PageFly | Kate - Customer Success Manager