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customer communication is super
Pagefly makes it easy for me to create pages and edit existing pages without coding experience. If I had to use a web developer every time I needed to freshen my site, it would be a nightmare! Pagefly makes it easy peasy AND the customer service is great! They answer questions and resolve issues for me very quickly.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Adrian - PageFly Team
great costumer service!
Hi,
Thank you so much for your kind words. I’m so glad to know I was able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
All the best,
Junie | PageFly Team
Good app, and good customer service. They reply my email and solve my problem quickly. I have used their service for a long time and I feel very satisfied.
Hi Kenny,
Thank you so much for your amazing review and we are so grateful to have you.
Please don't hesitate to drop any messages in the live chat if you need help. We are right here for you.
Have a lovely day.
Cookie - PageFly Team
This is possibly the best page building app on shopify, but unfortunately the forced page building upgrade has changed all of my pages and there's no way to go back to the old editor. So I'm forced to spend hours re-formatting all of my pages.
On behalf of my PageFly team, I would like to send you our sincere apologies for the unexpected experience you had with us. We’re sorry that you were disappointed with our app. I really understand your feeling through your words in your review.
Our recent update to PageFly 4.0 version was necessitated by the imperative to align with Shopify's policies. We have embedded PageFly into Shopify, allowing you to seamlessly utilize the app within the Shopify Admin interface. This integration has enhanced the speed and performance of PageFly, as most of its components are now preloaded when accessing the Shopify platform.
I really hope that you can give us another chance so we can assist you with everything we can to make things right.
As a valued customer, your satisfaction is of the utmost importance to us, and we are determined to make things right. If there is anything else we can do to rectify the situation or if you have any further concerns, please let us know. We deeply empathize with the frustration and inconvenience you experienced with this serious issue.
We truly appreciate your continued support and trust in our app. We remain committed to providing you with the exceptional service you deserve.
PageFly | Kate - Customer Success Manager
Great customer support. Easy to use templates even for absolute beginners. Free trial period was very helpful.
I've been LOVING Pagefly, and the service has been absolutely amazing.
I had some trouble with mobile, reached out to their support team and Toquir, who helped me was quick, extremely helpful, and also gave me tips. I've also worked with Aldwin. Everyone is extremely helpful and they also spend the time teaching you. I highly recommend this app to anyone looking for an easy drag and drop design because you have an amazing support team there to help you with any questions you may have. They're patient, fast, and very smart!
Thank you for all the help!
**Update - We just made a new page, and Syed was an incredible help - he was patient with us, and helped us make all necessary changes- highly recommend pagefly!
Easy to use and better than some of the other page editors I've used. You can add more customization with this app while still being very easy to use for drag and drop.
Phenomenal app and customer service! This app was a game changer for our website and when we did come across an error, we reached out to the support team and it was resolved within 24 hours!
Hello,
On behalf of the PageFly team, I wanna thank you for the wonderful review and the lovely words. We do our best to offer the best possible service for PageFly customers.
Please don't hesitate to contact us anytime if you need anymore help.
Best regards.
Nathan - PageFly Support Team
Pagefly App is a must-have app for Shopify merchants who need to create custom designs in short timeframe. The UI/UX is great as well as the Amazing support team! Keep up the good work @Pagefly.