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App has great potential but should considering giving quick tutorials for new comers to ease learning. Anyway Marie has been great and I appreciate it.
Hi,
I wanted to take a moment to personally thank you for your incredible 5-star review.
We are thrilled to hear that you had a great experience with us. Your support encourages us to continue striving for excellence in everything we do.
If there is anything else we can assist you with, please don’t hesitate to reach out. We are always here to help!
Best regards,
Marie | PageFly Team
complicated communication.
Dear Terra Portrait Shop LLC representatives,
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team.
I has followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right.
We value your business with PageFly, and we are committed to providing you with the best possible service.
We already contacted you and we hope to hear from you soon so we will together solve the issue.
I will be looking forward to hearing back from you
Best regards,
PageFly | Cookie - Customer Satisfaction Manager
I couldn't manage to set up my Pagefly homepage on my Shopify account. Thanks to the amazing support and patience of Nazia from Pagefly, everything is fixed now. Thank you Nazia.
Hi There,
Thank you for leaving us such nice words on App store. We do our best to offer the best possible service for PageFly customers.
Please don't hesitate to contact us anytime if you need any more help.
Nazia | PageFly Team
Chinonso is so helpful! Great dev tool for shopify and great customer service, always there to help me solve little bugs or questions
Thank you for the loving words you've shared, and thank you for being the best part of PageFly. Rest assured that we will keep on improving our services for valued PageFly users like you.
Chinonso | PageFly Team
I recently encountered an issue with the button hover effect on my Shopify store and reached out to PageFly's support team for assistance. Paula, one of their support agents, provided exceptional help in resolving the problem promptly. Her expertise and dedication ensured that my store's functionality was restored efficiently. I highly recommend PageFly's support services and commend Paula for her outstanding assistance.
App is really good! and support persons are very helpful.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Nonso - PageFly Team
Great Support Team, Really apricating. Specially Maru, She resolved my queries also I was confused on some parts, so she sent me a detailed screen recording with explanation. Really Impressed!
Thank you so much for your generous review! Rest assured that we will keep on improving our services for valued PageFly users like you.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Maru | PageFly Team
With no background in web design or coding, the learning curve for PageFly was confusing. Thankfully, Syed from the support team was able to assist me promptly in troubleshooting, and went the extra steps to clear any further doubts I had.
WOW! It has really made my day here at PageFly to read your wonderful 5-star rating! We appreciate you spending the time to tell us about your experience. We are so grateful for your wonderful words, which are a great source of inspiration to continue going above and above.
Our ultimate goal is your satisfaction, and we consider it an honor to have shared in your journey.
Never forget that you may always contact us if you have any questions or need help. Please get in touch with us, and we will be pleased to assist you in any manner we can!
Thank you for choosing PageFly.
Sincere regards
Syed Azim | PageFly Team
Excellent customer service
Hi,
Your review is a reflection of our dedication to customer satisfaction. We couldn't be happier with your feedback.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Mahedi - PageFly Team
It's awesome that they offer one free page build (especially if you have a one product store). I had to ask support for assistance and they were quick and efficient in helping me out! :)
Thank you very much for your feedback. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Have a magical day!
Syed Azim | PageFly Team