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I can let my imagination speak up it's absolutly great ! plus they have kind support (chat live and Q&A forum and pages), very helpful ! sometimes they have bugs so be careful and back up all the pages content
Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
I wish it had more drag and drop features to it. I also wish it had more funnel type options. Service is excellent!
The free option gives you so much and the support team is amazing. They really take time to help you with issues even for non paying customers. The only reason it's not 5 stars is because there is no way to create Product & Collection page templates, but instead are forced to create a Product page for every Product individually which is impossible when you run a full e-commerce store like we do. Otherwise, all aces.
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.
If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you.
PageFly | Kate - Customer Success Manager
I've been building a 'teaser' landing page to collect email addresses. It's pretty good in terms of step by step guides, having not done anything like this before, it's quite difficult at the start. The online chat support with the pagefly staff are amazing though, they've helped so much and get you out of pickles all the time (well for me anyway!)
We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
And I know it could be quite difficult for when you started with PageFly, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)
Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.
Have a nice day!
PageFly | Kate - Customer Success Manager
top assistenza, ma non fluida la progettazione della pagina
Excellent customer support team! Fast and helped me with my problem pretty quickly and easily. Building the page itself can take some getting used too and navigating your way around will take a few goes. But overall fantastic - and free!
Had a really positive experience with pagefly. For a shopify novice, creating great looking webpages was a smooth ride once you get a hang of the system. Had a bug with the cart not getting updated, - victor was super responsive and efficient to do the bug fix. Great tool.
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
Good app, much faster support than gempages which took hours to reply. PageFly always help out instantly and send screenshots & looms, so it's very clear. Only bad thing is the app is definitely a bit buggy at times. And I do worry about page speed.
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager