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Great functionality for a free app but I did run into some issues when building a list of multiple accordions that expand when clicked. When I was editing different elements throughout the list, the app was extremely slow and actually crashed my browser on one occasion. It got the job done but there was definitely some frustration waiting for the panels to update.
Tive um problema com o pixel na landing page, mas o suporte ajudou e resolveu problema rapidamente! A única coisa que poderia melhorar no app seria publicar mais páginas gratuitas!
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.
If you need any assistance, please directly chat with us via Live chat, we are always happy to help you.
Kate | PageFly Team
I can let my imagination speak up it's absolutly great ! plus they have kind support (chat live and Q&A forum and pages), very helpful ! sometimes they have bugs so be careful and back up all the pages content
Really like the use ability and the customer service was amazing, still using the app and getting used to the features
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here.
We know that for new users, PageFly is not too friendly but we will try more to make it better. We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
I used pagefly to build my website and needed help with moving something around on my home page. I received very clear and concise instructions. very helpful. Sometimes I do have difficulty formating between computer and mobile'
We are so happy when we receive your feedback, it means a lot to us because thanks to your feedback, we know how we are doing and what we need to improve.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring you.
Regarding the responsiveness in all devices and especially in the mobile view as you mentioned in the review, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
I wish it had more drag and drop features to it. I also wish it had more funnel type options. Service is excellent!
A pretty good option for custom site builds in Shopify, but it still has a way to go in terms of being a design tool. I'm used to a lot more freedom in movement and layering in my websites, so there's plenty of room for improvement. Good customer service for any issues I came across.
Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful.
We are always trying to do research to improve PageFly to make it easier for you.
And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
わかりやすいカスタマーサービスですぐに返信してくれます。無料で色んなことができるのでオススメです。 Great app, clear customer service instruction, and you can do so many things for free. Highly recommended!
Thank you for spending your time leaving us a review here. Your review means a lot to our whole team and we really appreciate it.
We are so glad that you are pleased with the result and that we were able to help.
We are always happy to assist you. And we are also happy if we can receive any recommendations or feedback from you so that we can improve PageFly better.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Great App, I wish there were more integrations with bold but overall amazing for page design as well as functionality! I would give it 5 stars but the bold integrations is important to my business.
Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive feedback about your experience with PageFly. I will work with our team on your request for the Bold app. Thank you for taking the time to share your experience with us.
We are always willing to assist you anytime you need us.
PageFly | Kate - Customer Success Manager