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Images keep randomly changing sizes on live pages. I have reported the issue numerous times and NOTHING is ever done. Pagefly keep saying I am formatting the images wrong.
This needs to be sorted.
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Best Regards,
Kate | PageFly Customer Success Manager
I am still knew to creating landing pages and the Pagefly app is not intimidating. Great support team with prompt responses and always able to fix whatever is wrong.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Aasim - PageFly Team
Helps me build pages quickly and more efficiently than with Shopify on its own. This has led to more completed pages with less effort which is always a plus.
This app is amazing. Perfect page builder and excellent customer service. Incredible app and super fast support response!!
This app has all you need to build YOUR website as you imagined it. Also, support is very reactive even if your on free plan. I recommand this app builder all day long, every hours of the day.
Hi Amaury,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
It's a great tool to create custom landing pages with all the tools you need and useful integrations with other apps. If you have any doubts, customer service is quick and helpful, the best cs I've experienced among Shopify apps.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
We are always here, anytime you need so feel free to let us know if you need our support. Have a great day!
Lin | PageFly Team
The help desk was very responsive to my issue. I needed help getting my published page to display. Lawal from the help desk took the time to review my issue and he fixed it for me. He even pointed me to documentation for future reference. Thanks. World Class all around!
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Lawal | PageFly Team
I just got help from Angel and he was awesome! Very nice and knew exactly how to help me after seeing a screen shot! A++++
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust. We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
PageFly | Kate - Customer Success Manager
Worst customer service I've ever had attempting to fix an URGENT issue!!!! I have a live landing page where the "purchase" buttons were not working and it's been 72hours + many emails and they haven't even... I don't even know what they are doing... It's a Sh*&%t show. FYI- If you're in the US their help desk with developers to look at your issues are in, I believe in England. You better be up early or up late to get assistance. I'd use shogun or a different builder. Horrible... I'm going to pay a developer to figure out what is wrong then i'm moving off pagefly. F- this... Yes I'm peaved... I'm loosing $$$ and it's like there is no urgency on their end.
Hi there,
On behalf of the PageFly team, I would like to apologize for the inconvenience you have had and for everything that makes you feel unsatisfied.
Thank you for giving us the opportunity to assist you when the issue came and I am so sorry we did not solve the issue at that time.
However, I am happy to know that the issue is finally fixed. And I want to let you know that you are our priority and we are always willing to help you when you need us.
We are always right here for you, anytime.
PageFly | Kate - Customer Success Manager
Excellent support, easy to use app! Thanks PageFly