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Fantastic app - I love how customizable everything is! The only downside is that oftentimes the preview of the website pages in the app are different from how they actually look when published.
Thank you for the wonderful review and for taking the time to share your feedback with PageFly. Our priority is customer service and we are ecstatic that we met that mark! This is a great motivation for us to improve PageFly better and better.
Rest assured that we will keep on improving our services for valued PageFly users like you. Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Have a wonderful day!
PageFly | Kate - Customer Success Manager
Pagefly is awesome. Design your website the way you want. But I am definitely grateful to Maru from Support team. Maru is an amazing person. Very talented
Hi Ahmed,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Maru | PageFly Team
Support is instantaneous during PST working hours! I needed integration help with Loox and Emad went into my store and sorted out the code. Thank you!
Thank you so much for your awesome review. I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know!
Emad - PageFly Team
Love this app and also the dev team and the customer service reps who always have timely responses to my questions. This app is easy to use and has all the features that I need to bring my website to the next level.
Normally really great customer support. Today, however, it's rated a 1 star. Sami was not helpful at all and I needed his help. I had to keep asking him to reply and he took forever. People are busy, when we go to chat, we need immediate help. We don't have time to wait around.
On behalf of my team, I am truly sorry for everything that made you have a bad experience with PageFly.
We always aim to deliver a great experience to you, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention.
The support quality by Sami made you unsatisfied and I totally understand how frustrated you are when you had to wait for him. Sani's internet connection is lost and he could not assist you. However, this is a lesson for us to prepare and support customers more carefully.
I will inform my team about this and we will try to avoid the same issue in the future. Thank you for giving us chance to fix the issues for you.
I hope that we have more chances to support you. Please do let us know if you have any questions or need help.
Kate | Customer Success Manager at PageFly
I used almost every system, and I think PageFly will become my favorite page builder. Love their builder and the results it produces. I've never seen a big product page this fast. Keep up the good work guys!!
I am really happy for that generous review, thank you and remember we will be here to help you 24/7 in whatever you need so please contact us when in doubt
Felipe | PageFly team
i'm just using 2 days and totally worth it!! my page is changing like formal page not newbbie's page hahaha! highly recommend it! looking foward to find new :)
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Wishing you all the magic of the new year!
Anne | PageFly Team
Very nice customer service. Help to solve problems instantly and very patient. Nice attitude. Powerful functions.
I just wanted to thank you for your generous review, that's very kind of you.
Please don't hesitate to contact us if you need any more help. we are always here for you.
Have a great day!
Hope - PageFly Team
I used this app to create prodcut page and home page. I have met some problems but their live tech team have helped solved these. Overall it's powerful and I would recommend this app.
Thank you for taking your time to leave us a generous review. We really appreciate it. Please don't hesitate to contact us anytime if you need any more help.
Linky - PageFly Team
Amazing webpage builder. Easy to use and understand. The functionality of it is simple and well thought through. If you ever get stuck or need help, the customer service team is at the tip of your fingers with the livechat system they have. I have had excellent support from many members of staff at PageFly but highlighting my recent conversation with Chloe, who was nothing short of kind and grateful, it was the best live chat session I've had up to date. Chloe made sure that I was aware her and the team at PageFly prioritises customers needs and expectations before anything and I definitely felt as though that statement was true in the conversation... And I think their customer service is one of the reasons why PageFly is where they are... On Top of the chain of Page Builders...
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Chloe - PageFly Team