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Excellent print on demand company. Fast shipping times, quality products and amazing customer service that are always ready to help, and help they do! Strongly recommend Gelato.
Hi There,
Thank you so much for taking the time to share your experience with PageFly. We take pride in knowing our customers are happy with PageFly. Feel free to contact us whenever you need help.
Emad - PageFly Team
Amazing
Hi There,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Nonso - PageFly Team.
the app is connected in a great way with shopify and it has a great customer support, very polite and quick with responses
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Mahedi | PageFly Team
Top and very responsive customer service. Angel was really helpful and helped me solve the problem right away. The app itself is really user-friendly and achieved my goal.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We always want to assist and help our customers.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Angel - PageFly Team
Good service! I have been helped many many times, with good sources and tools to make sure I have understood and have been helped!
Thank you very much for your kind words! I'm so glad I was able to help you.
I hope you keep enjoying the app, and please feel free to let us know if you ever need any more help. Wish you all the best with your store :)
Lucian - PageFly Team
Ease of use and great customer service, I highly recommend this app if you want to build your own pages.
Hi Mario,
Thank you so much for your generous review. I'm glad to hear that you are satisfied with our app and support quality. Whenever you need help, feel free to drop us a message in this Live Chat, we are here 24/7 for you!
Cheers,
Zee | PageFly Team
Fast reply, straight to the point, thank you Tyler from Team PageFly.
i had a problem that i wanted to have a video as background and a text above the video.
Within 5 minutes I have already received my solution by putting the video as cover in the background.
I wanted to take the time to thank you for leaving such an awesome review!
It was a pleasure talking to you and helping you solve your queries.
Don't hesitate to reach out when you need help, and thank you for using PageFly!
Warm Regards,
Tyler | PageFly Team
Such a great service! They helped me fix the problems I had and they responded fast which I like. I helped a lot
Generally it's very good. It can take a while to learn, as to me, some of the UI isn't very intuitive. The online help is good, though not always available in office hours to those of us in Europe. On the whole, it's a good, useful app.
Just editing to add. They put a very obviously unfinished page (lots of their own placeholder graphics etc) live by accident. Be a little careful with their support as some of it is poor - the good people seem very good, but they have some pretty inexperienced people on their help desk also and mistakes on their part can be pretty disastrous.
We ended up with totally messed up front page - live for several hours as this happened outside our office hours. We now emphasise to them that pages should NOT be put live without our expressly okaying this.
Sono un utente di lunga data di PageFly su Shopify e inizialmente ero soddisfatto delle funzionalità. Nel corso del tempo però ho riscontrato diversi problemi che hanno influenzato negativamente la mia esperienza.
Purtroppo, nelle ultime tre interazioni con l’assistenza non è stata in grado di risolvere i miei problemi con l’app. L'ultima è avvenuta proprio oggi, quando ho cercato assistenza per un problema con il customer form.
Quando un cliente si iscrive due volte al form (ad esempio, una volta da una landing page e una volta alla newsletter oppure a due landing page diverse) anche a distanza di giorni, riceve un messaggio di errore anziché la conferma dell'avvenuta iscrizione.
Ho immediatamente contattato l'assistenza clienti di PageFly sperando in una soluzione tempestiva.
Ho fatto tutto il possibile per risolvere la situazione, contattando sia il supporto di Shopify che quello di PageFly. Il team di Shopify ha confermato che il problema risiede nell'app PageFly. Trovo inaccettabile che un cliente non possa iscriversi nuovamente alla mailing list senza ricevere un messaggio di errore. Questo non solo è frustrante per i clienti, ma danneggia anche la reputazione del nostro negozio.
Ho testato personalmente la stessa procedura su altri negozi Shopify e landing page create SENZA PageFly, e in nessun caso ho riscontrato un problema simile. In genere, l'email di benvenuto viene recapitata nuovamente, o viene visualizzato un messaggio di conferma.
In conclusione, PageFly si è rivelato inutilizzabile per le esigenze del nostro store a causa di questo problema persistente. Spero che l'assistenza possa risolvere queste criticità al più presto per migliorare l’utilizzo dell'app. Al momento, purtroppo, non posso consigliare PageFly a chiunque cerchi una soluzione completa per la creazione di pagine su Shopify.