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We have been using Pagefly for a while now and recently upgraded to premium. The staff are very responsive on the live chat if you need help with anything.
Hi Katie,
Your feedback means a lot to us and we will do our best to deserve your trust.
Please do not hesitate to contact via Livechat if we can be of any further assistance.
Also, please feel free to send any other feedback that you do have - we would love to hear from you!
Have a good night! Stay safe!
Kate
Customer Success Manager at PageFly
Top App mit spitzen Support. Ich würde mir mehr noch einen ticken mehr Automatisierung/Skalierung wünschen. Beispielsweise nachdem die Seiten gebaut wurden eine Bulk-Änderungs Funktion.
Vielen Dank für Ihre Bewertung. Es hilft uns sehr, weil wir wissen können, wie es uns geht.
Ihr Feedback gibt uns auch Vorschläge zur Verbesserung unserer App, um sie besser zu machen.
Wir werden unser Bestes geben, um PageFly zu verbessern und Sie zu unterstützen.
Bitte lassen Sie uns wissen, wenn Sie Hilfe benötigen.
PageFly | Kate - Kundenerfolg Managerin
I use this app to create additional pages on my shopify site, really easy to use and every time i got stuck on something, the developers managed to help and resolve straight away through their chat feature. One of the good things about their support is the use of video screen sharing to walk through any issues, it's super easy to understand. however, needs more page templates to really love this app!
On behalf of the PageFly team, I would like to thank you for taking the time to leave a detailed feedback for your experience with PageFly.
I am so happy that our team could help you to solve your issues and you were happy about this. Our team is working to have more templates to cover all customer needs so this can take more time.
Please let me know if you have any questions or suggestions
PageFly | Kate - Customer Success Manager
We used it to create landing page for our online store. It's easy to use and looks good on the page. Angel was very helpful :)
Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day.
We really appreciate it if you could share with us any further recommendations.
Please feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
A good App helping us so much in building the site. It's a combination of many great functions. The service team and the developer team are always kind to help us fix problems.
Thank you so much for such a detailed review. We are so happy that we can receive feedback like that from your experience with PageFly.
Time flies and we always have been trying our best to improve PageFly with different functions to meet all customer’s needs. Adjusting spacing sometimes really takes your time, this is what we are trying to achieve. We noted this and we will try to optimize it better so customers don’t need to spend too much time on it.
Once again, thank you for your feedback. Please feel free to let us know if you need any help.
PageFly | Kate - Customer Success Manager
quick and friendly customer service! overall the app is easy to understand and use, even for beginners :)
Thank you for leaving feedback for us, we are so glad when we receive your feedback.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring you.
Our whole team, we are trying our best to improve PageFly better and better every day to meet your needs.
Along with our Support Team which is available 24/7, we also have video tutorials and a Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
This is an excellent app for easily creating custom webpages for your store. They have a lot of options available and wonderful customer service. I would like to see more page design options in the future however.
We would like to thank you for your feedback and criticism. We’ve just taken your thoughts and opinions to heart and we’re planning to make some changes based on your recommendations.
We’re happy that you’re happy and we are always looking forward to supporting you.
We would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Very good app to make custom pages. Sometimes a bit confusing and I feel it is a bit hard to tweak it exactly as I would like.
Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful.
I understand that sometimes there are some issues and you will find it difficult to work on it but we will try our best to improve PageFly day by day to make it easier for you.
And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
On the one hand, the support you get is good. Touqir has helped me solved the problems I had with the connection to my provider's sign up form. On the other hand, it's a pitty their free service is so limited, I wish I could do more with them. Thanks again for the help.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help.
Best regards,
PageFly | Kate - Customer Success Manager
I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.
Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!
I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!
Regards,
PageFly | Kate - Customer Success Manager