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Very pleased with the excellent and friendly/fast support as well as tools to make better looking, customized pages. Highly recommend .
Stay away from this app - we builded every product page with their system and everything worked well - until they made their intern update. From that moment on everything broke down. Our product pages showed other products, the texts were not longer to be seen, the product images and products suggestions were wrong! We reached out to the customer support and were fobbed off with the regular "we will fix it as soon as possible". If you are a shop owner you know what i am talking about: we were loosing customers, our social ads were linked to the wrong products = so we are loosing money for the last 4 days!
Hi,
I am so sorry for everything that made you unhappy and unsatisfied with our product and service.
I do understand your concern and feeling when the bugs happened and caused issues for your pages.
After we received your review, I and our team together checked all and tried to fix the issues.
Regarding the support service you mentioned in your review, we are having some new operators who are well-trained.
Thank you for giving us more chances to assist you, we will try our best to improve PageFly as well as our support to make you more satisfied.
PageFly | Kate - Customer Success Manager
Excellent Support. Playing around with the features, and the app looks very very promising!
While it isnt intuitive right off the bat, with a little playing around, it might prove very helpful indeed!
It is so much easier to build a landing page with PageFly. What I appreciate the most is the super helpful, efficient and prompt customer service.
Hi Scott,
Thank you so much for your generous review :) I really appreciate your time with PageFly and I believe PageFly will never let you down :)
We are providing support 24/7 so we can give a hand to our customers and fix their issues promptly because we value our customers.
Touqir | PageFly Team
The support of this App is awesome. Sami Worked with me patiently and helped me with exactly what I was looking for in a very timely and helpful manner. Highly Recommend!
This app is incredible. It's really easy to use; but the best part is the customer service. I received the most amazing CS by agent Abel. He made a personalized video for me explaining all the steps to a simple question. VERY IMPRESSED. This app is definitely worth every penny - my website is beautiful.
Thank you very much for taking the time and writing us this 5-star review
your words are what motivate us to continue improving every day we strive to deliver a great product.
Angel | PageFly Team
Simple app. great. to use. the entire website is built on this app. The customer support is amazing. Always extremely helpful (there is one named Nora, she is my favorite agent) Recommended!
Thank you so much for taking the time to share your experience at PageFly.
Your feedback is the most meaningful gift for our every working-hard day's effort to provide better products and service to our beloved customers, like you.
Nora - PageFly Team
Dong is kind, patient, professional and did a great job. The customer support team of the app is wonderful!!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that we are able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Dong | PageFly Team
This app it works very very good on shopify
it really help,and the service is very very nice,awesome team and app
Thank you for your kind words and feedback. We're glad to hear you're enjoying PageFly!
On behalf of PageFly Team I want to Thank you again for being so patient with your issues. We are so happy that we were able to assist you with your issues.
Please don't hesitate to contact us if you need any more help.
Max | PageFly Team
Extremely Helpful, I had difficulties in setting up the page and Paula from the Support team was there in every step to make me understand and resolve my issues. Thank you so much. I can't wait to see the response on my new page. I only wish the interface was more simpler hence 4 :)
Thank you so much for your detailed review. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
And we truly understand that the interface can make you feel quite complicated, but thanks for your detailed review, we have been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by leaving messages in the Live chat.
Have a nice day!
PageFly | Kate - Customer Success Manager