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We use Pagefly to make our website nicer. It is easy to use and the customer service you get on chat is off-the-charts awesome! I think I have dealt with at least 6 or so different chat members from Pagefly and everyone is so nice and helpful. Great Job Paula, Vish, Andy, Nonso....I know I missed others but thank you.
Thank you so much for your feedback. We are pleased to hear that the quality of our support made you satisfied.
Customer satisfaction is always our responsibility. So rest assured that your issue will always be resolved when contacting our Live Chat Support.
Best regards,
PageFly | Kate - Customer Success Manager
Really useful app, good and quick customer support when you're stuck. Some minor glitches sometimes but nothing essential. Happy to use Pagefly!
Thank you so much for choosing PageFly for your store and we are so glad that you enjoy using PageFly.
Thank you for your feedback, we understand that there are some issues while using PageFly. We will try our best to improve PageFly to make it work more smoothly for you.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
I've been using Pagefly for a while now and I'm satisfied of their app, plus the Customer service chat is useful and reactive. Thanks to Randy I solved my problem quickly! :)
On behalf of the PageFly team, I would like to thank you so much for such a detailed review.
Thank you so much that you took the time to share with us your experience with PageFly.
We are so glad that we could help you to solve the issues and get your satisfaction. Your satisfaction is our top priority.
We are always looking forward to any feedback or suggestions from you because we have been trying to improve PageFly better and better.
If you have any questions, feel free to let us know via the Live chat.
PageFly | Kate - Customer Success Manager
Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.
Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect.
Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.
Kate - PageFly Customer Success Department
Nice app but not super user friendly, some adjustments need coding which their team comes in useful and fast for.
Thanks very much for your great review, we do appreciate it.
We are so happy that PageFly can help you to build your store.
Regarding your feedback that PageFly is not super-user friendly, I really understand and our team has been trying to improve PageFly to make it more friendly as well as our support quality.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
First day using the app its pretty easy, but theirs some things you have to dig more into. The preview changes sometimes don't translate once its live. Support was support helpful in helping me fix these things.
We really appreciate your detailed feedback on your experience with PageFly . Your feedback means a lot to us and we are so glad that you are pleased with the result.
It can’t be denied that to better understand PageFly, we need more time to explore. We have video tutorials and Help Center, they are good resources for you to help you.
What you mentioned in the review, I can understand because sometimes, the preview cannot reflect the live view. This is based on different factors that in each case, we need to check it specifically.
Please feel free to drop messages in the live chat if you have any questions.
PageFly | Kate - Customer Success Manager
Nice app, and excellent customer service ! Very quick and efficient, thanks to Gabriel my problem was fixed within minutes.
Thank you so much for choosing PageFly for your store and we are so happy that you found PageFly helpful.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot. We are constantly improving our app to make it better.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
They are very fast to help when you have any problem. They have an active chat 7/7 it's very nice !
This app was a bit confusing at first but I was able to chat with Emad and Angel through the PageFly support chatroom and they were able to solve my issues. I appreciate the excellent customer service that they provided.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our team.
Regarding your feedback that you felt confused initially, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
PAGEFLY support is the best! They have a 24 hours chat support and all of the representatives are very helpful and accomodating! The app itself is very easy to use and PLUS factor are the people behind the app who are always available and willing to help out!
We are so happy when reading your feedback on the App Store because it really means the whole world to us.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our team is also trying so hard to improve PageFly to bring you a useful tool and give you more satisfaction.
Feel free to let us know if you have any further questions.
PageFly | Kate - Customer Success Manager