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Fast and efficient support, really great support. The construction of the landing pages is good but I fell that is necessary a new interface to the end user, need to be more easy to create the pages, to make a beatiful design and more intuite.
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager
Nice app but not super user friendly, some adjustments need coding which their team comes in useful and fast for.
Thanks very much for your great review, we do appreciate it.
We are so happy that PageFly can help you to build your store.
Regarding your feedback that PageFly is not super-user friendly, I really understand and our team has been trying to improve PageFly to make it more friendly as well as our support quality.
If you have any further questions, please let us know via Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
First day using the app its pretty easy, but theirs some things you have to dig more into. The preview changes sometimes don't translate once its live. Support was support helpful in helping me fix these things.
We really appreciate your detailed feedback on your experience with PageFly . Your feedback means a lot to us and we are so glad that you are pleased with the result.
It can’t be denied that to better understand PageFly, we need more time to explore. We have video tutorials and Help Center, they are good resources for you to help you.
What you mentioned in the review, I can understand because sometimes, the preview cannot reflect the live view. This is based on different factors that in each case, we need to check it specifically.
Please feel free to drop messages in the live chat if you have any questions.
PageFly | Kate - Customer Success Manager
Félicitations à l'équipe PageFly ! Je suis contente de voir la belle page que votre application m'a construite. À tous les nouveaux comme moi, je vous conseille d'utiliser cette application.
Mes sincères remerciements pour votre avis. Vos commentaires sont très importants pour nous et nous ferons de notre mieux pour gagner votre confiance. Nous nous efforçons continuellement d'améliorer la qualité des produits et services, en fournissant des valeurs pratiques pour votre confiance.
N'hésitez pas à nous contacter à tout moment si vous avez besoin d'une assistance supplémentaire.
PageFly | Kate, directrice de la réussite client.
I've been working on a new website theme and utilizing the PageFly app. The preview mode within the app doesn't fully carry to the published theme and I had in inquire customer service for help. I've been bak and forth with support and they helped me with the entire process of transferring over my pages. It was extremely helpful and the new website looks great.
They are very fast to help when you have any problem. They have an active chat 7/7 it's very nice !
Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.
It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years.
PageFly | Kate - Customer Success Manager
This app was a bit confusing at first but I was able to chat with Emad and Angel through the PageFly support chatroom and they were able to solve my issues. I appreciate the excellent customer service that they provided.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our team.
Regarding your feedback that you felt confused initially, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
The support is very friendly and the app allows you to customize your pages well. There is a bit of a learning curve, but you can always ask support to help you. I find it a bit fiddly to work with but the pages end up looking great! Thanks to Pagefly for helping me with my site layout!
We are grateful that you took the time out to leave us a review.
As you mentioned in your review, we understand that sometimes, there are some issues when using PageFly and you can find it a bit fiddly to work with, therefore, we have been trying our best to make it easier to use and develop many useful features.
And our support team is here to help you, feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
PAGEFLY support is the best! They have a 24 hours chat support and all of the representatives are very helpful and accomodating! The app itself is very easy to use and PLUS factor are the people behind the app who are always available and willing to help out!
We are so happy when reading your feedback on the App Store because it really means the whole world to us.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our team is also trying so hard to improve PageFly to bring you a useful tool and give you more satisfaction.
Feel free to let us know if you have any further questions.
PageFly | Kate - Customer Success Manager