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I had an issue with my webpage and contacted PageFly. Sani was very helpful and went above and beyond to solve my problem. I would recommend him to any friend looking for a good customer service experience.
Hi there, Max from PageFly here, I am really glad to hear how happy you are with the support you have received and I truly wanted to.
Thank you for taking the time to review our App on Shopify App Store. It really means a lot to us, Please don't hesitate to reach out whenever you need help again.
Best Regards,
Max - PageFly Team
Apesar de alguns problemas, todos foram bem resolvidos e com rapidez graças ao suporte, por sinal de muita qualidade.
Olá,
Muito obrigado por suas amáveis palavras e sua confiança contínua no PageFly. Sua confiança e satisfação é o que nos impulsiona.
Tenha certeza de que continuaremos melhorando nossos serviços para usuários valiosos do PageFly como você.
Não hesite em nos informar se precisar de ajuda com alguma coisa a qualquer momento. Estamos a apenas uma mensagem de distância!
Tenha um dia maravilhoso e se cuide!
Abed | Equipe PageFly
Great support.
The site is a bit tricky in the beginning, but the live support can help you very well.
Thank you so much for your amazing review!
We are so happy to hear that you are enjoying your experience with our PageFly app.
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
Lin | PageFly Team
Really great app, fast support too. Love it so much. definitely will use it forever and recommend it to all my friends too.
Thanks for your generous review Zhou. We are delighted that you like our service and our app. Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Felipe | PageFly Team
Absolutely amazing. Knowledgeable, helpful, friendly tech support. Also the owners of PageFly created a 139-item Conversion Rate Checklist, highly recommend checking that out because WOW
I am very pleased to know that you are satisfied with our assistance.
If you need additional assistance, please do not hesitate to contact us; It will be a pleasure to serve you.
I hope you continue to enjoy the app and I wish you the best of luck with your store.
Aasim | PageFly Team
It is a wonderful app that gives the possibility to build very professional pages. Its team is also extremely polite and helpful, for any clarification or help. For istance, I needed my store to be reviewed and "Orange" from the team helped me understand what was better to change and if the rest was well-built. Very polite and patient.
Thank you so much for your generous review. We're happy you had a fantastic time with us!
If there's anything else we can do to help, please let us know.
Orange - PageFly Team
This app is excellent for someone who has an intermediate understanding of web design but cannot write the code from scratch. It's the best WYSIWYG app I've used so far but In my opinion it would be a steep learning curve for an amateur if you want to build a very polished site. An amateur could get a website built that worked, you just may run into formatting issues you don't know exactly how to fix. Luckily they have 24/7 chat customer service, sometimes you get an AWESOME agent who speaks English very well and is a wiz with formatting like Touqir, sometimes you get someone who is very challenging to communicate more complex issues to. It can get frustrating to try and explain complicated design problems even to a native speaker. So that can be frustrating when you're trying to get a site launched at 10pm but hey at least they have customer service agent at 10pm!! I would recommend this app for someone who knows a bit about design and basic coding. (like what padding and margin is, what a row and column is, basic things like that) If you're a newbie but really LOVE teaching yourself new skills this is a great app to help you learn, it just will take time.
Hi Joe,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
This motivates us to continue providing the best experience possible for you and helps others understand how the PageFly team can make their eCommerce life easier.
Have a wonderful day, and take care :)
Touqir - PageFly Team
Really handy app to create nice looking lay outs for your product or landing pages, great customer support.
Thanks for the awesome review, Eleonora! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please don't hesitate to drop us a message anytime if you need any more help.
Wishing you health and happiness in the year to come.
Regards,
Aldwin - PageFly Team
10/10 - no question. PageFly offers something literally no other app on Shopify has offered - immediate, real-time support. Honestly, this alone makes it worth having this app. Set aside the ease of use, strong templates, and great prices. The customer service is honestly the best I've arguably ever had both with Shopify and in my own personal life. I cannot recommend this enough.
Hello,
I'd like to thank you on behalf of the PageFly team for taking the time to write this wonderful review.
Please let us know if there is anything else we can do to help you in the future. We are available to you 24 hours a day, 7 days a week.
Angel | PageFly support team
It makes it so much easier to customize pages. Really responsive and helpful support! Definitely recommended
We would just like to say thank you for the good review. We are very grateful for your continued patronage because we wouldn’t be here without customers like you.
If you have any questions, please contact us via LiveChat, and we will be happy to assist you. Thank you, again, and have a great day!
PageFly | Kate - Customer Success Manager