Recensioni (10.586)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 26 aprile 2020

The customer service at page fly is Excellent. Even during these current times (Covid19) the online team have always been on hand to help (almost immediately) with any issues.

That said I have had to contact them a few times with several issues relating to my store. I'm primarily using the app to act as a landing page to build my mailing list before my website goes live and have encounter a few issues along the way. From the integration form not performing properly with the input fields not displaying correctly, to leads being re-directed to a second sign up page after initially inputting their details on the landing page. The most recent issue was not being able to disable the landing page so that my store could be made live to customers. With this said because the customer service was so good all these issues were dealt with in a swift and timely manner. I think this app could be made more beginner friendly as I'm sure the issues I had could easily be solved by someone with more technical "know how" but a beginner like myself would struggle.

FruittiBox
Regno Unito
4 mesi di utilizzo dell’app
Data modifica: 31 maggio 2021

This app is incredible, the customer care team is extremely responsive and helpful, they even helped edit the actual page to make it perfect! Strongly recommend anyone to use this. I tried several apps before choosing this one and it really exceeded my expectations

Locken.co
Egitto
4 giorni di utilizzo dell’app
PageFly ha risposto 1 giugno 2021

Hi Mayar,

Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.

Touqir | PageFly Team

10 marzo 2021

I hope their is a one time yearly payment for this app. Also, If you can partner with more addons in shopify the better. I appreciate the responsivess of your customer service team. During the project, they did not fail to support me.

Art By The Bay PH
Filippine
4 mesi di utilizzo dell’app
PageFly ha risposto 11 marzo 2021

We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
We will try our best to partner with more addons as you mentioned in your review.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat if you need any assistance.

PageFly | Kate - Customer Success Manager

2 luglio 2019

I'm just starting out, but the customer support is great. They are very patient with showing you the ins and outs.

YOUnique Fashion
Stati Uniti
4 giorni di utilizzo dell’app
1 settembre 2019

Excellent attention and application. I highly recommend it.
It allows you to create amazing stores and has many options.

2Pets Shop
Stati Uniti
4 giorni di utilizzo dell’app
14 agosto 2019

Way too good then expected. Support team is super cool and replies instantly. Will surely recommend this to fellow store owners.

ECellStreet
India
4 giorni di utilizzo dell’app
8 maggio 2022

I was introduced to Shopify by necessity. I'm really not a big fan TBH. You can't update themes like Wordpress without rebuilding (so said my theme builder). It's expensive with all the apps etc. and their customer support is friendly but ineffectual for my needs. I took over this site from a previous webmaster who made a mess of things. I had to find a bolt-on solution that made sense as the theme interface and capabilities were limited. In comes in Pagefly. It had the best reviews and was pretty intuitive. I built the first page with the free version to see how I'd like it. I was able to get a complex page done to my client's liking in a platform I was not familiar with. We purchased the plugin and continued on. I generally like the app and was able to dig in pretty quickly. It translates great on mobile. The customer service is quick and pleasant. My general criticisms are as follows (and honestly there could be workarounds that I'm a unfamiliar with, so take this with a grain of salt): 1. I wish I could organize the media library. It quickly becomes a confusing image dump after a bit. Maybe create an add a folder option 2. Saving sections does not mean they are global. You still have to edit one at a time if anything changes. 3. I've used up my allotted 30 Regular pages and need more. If I save as a collections or product page, I don't have the freedom to change the permalink, so it defaults to a Shopify page that I don't want. I'd like to be able to pick and choose between how many page types I want within the plan. To upgrade would be an unacceptable jump in expense for my client. 4. The interface gets buggy after extended use. It can get slow and glitchy or stuck when working down below the fold to where I can't properly edit the section. When this happens, I have to scroll up and click the top section to reset the editor. This is a real time suck. I'm a designer first and a web builder second, so I say this with that caveat in mind. Overall the app is helpful and certainly better than what Shopify offers. I hope they continue to improve and make the user experience something more like an Elementor, which performs almost like an Adobe product.

Canyon Motorcycles
Stati Uniti
4 mesi di utilizzo dell’app
PageFly ha risposto 11 maggio 2022

Thank you so much for your feedback, it’s really detailed and helpful for us. I spent a lot of time reading and noting down all feedback you mentioned in your review from the Image Manager and the app interface.

All your recommendations and suggestions were noted down and our team will take the time to review them to improve our app.

Regarding the saved sections, we did update and they are now the global sections and you can use them everywhere. More detail here: https://help.pagefly.io/manual/saved-section-global-section/

In your review, you also mentioned the pricing plan, we also updated our pricing plan that calculates on slots. You can read more here: https://pagefly.io/blogs/shopify/pagefly-new-pricing-plans

We really appreciate your feedback and we are so happy to receive more and more to make PageFly better.

Thank you for your trust!
PageFly | Kate - Customer Success Manager

30 gennaio 2022

Easy to install and navigate. Had a few questions to start straight off but answered instantly - great support!

I.O.N Herbals
Australia
4 giorni di utilizzo dell’app
PageFly ha risposto 9 febbraio 2022

I'm thrilled that you contacted our support team via Live Chat so that we could help you. I understand that using PageFly for the first time can be challenging, but we are always here to help you whenever you need it.

Please feel free to explore the app and contact us if you require assistance.

Angel | PageFly Support Team

24 settembre 2021

This app helped me a lot in building a nice customized homepage for my store. They also provide really great customer service if you are stuck somewhere.

YumBasket
India
4 giorni di utilizzo dell’app
PageFly ha risposto 27 settembre 2021

Hey Suyash!!

Thank you so much for your words. Our developers keep working hard to make the app a tool to make everything in regards to building a page easy! I am happy to see that you find it that way!!
We, supporters, are happy to help people and guide them through our app.
And we are always available whenever you need help, too!

Looking forward to talking to you on the live chat again,

Best Regards,

Cristian - PageFly Team

19 ottobre 2020

I'm not good at English, but I asked questions using translation tools. He checked the situation very carefully and solved my problem. It was a very good response. If you want to raise the problem of the tool, I feel that you should implement the function that leads to the improvement of page speed. After page customization, you need to take action to improve page speed, which is a daunting task. Also, I think we can have more templates.
However, I love PageFly!

ROSY LILY
Giappone
4 mesi di utilizzo dell’app
PageFly ha risposto 26 ottobre 2020

On behalf of the PageFly team, I would like to thank you for your feedback.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words.

Regarding the page speed, PageFly provides the Lazyload function to help to improve the page loading. Normally, PageFly doesn’t affect much on the page loading time of a store but we will try harder to improve PageFly better in the future.

Don’t hesitate to let us know if you have any questions.

PageFly | Kate - Customer Success Manager