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Chloe was great, she assisted with my issues i was having and was able to also show me how to resolve the problem
Hi Kris,
Thank you for leaving these sweet words for me as well as my PageFly team. It is really kind of you and you made my day so much <3
Customers have always been our top priority and we are trying our best and hardest to derserve your trust.
If you any further assistance, please do not hesitate to drop me a message, we are just one click away!
Warm Regards,
Chloe | PageFly Team
Best page builder ever. Love the support - they are fast and flexible. Support chat is directly in page builder editor.
I had the possibility to compare it with shogun side by side on the same website and this is incomparably better page builder with way more ways to style everything and its way more user friendly! If you want a flexible builder go for Page Fly!
It has been good. Quite easy to use & customer service are usually super helpful and very patient.
But some of the alignments are hard to grasp. Especially when it comes to aligning them in "Desktop", "laptop" & "tablet". As the ratios are always buggy when it comes to the live paged vs editing page
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
I used this app to built my about us page, and was so helpful and the customer service is awesome and very fast to resolve my problem!
Dear Isi,
Thank you for the loving words you've shared, and thank you for being the best part of PageFly. Rest assured that we will keep on improving our services for valued PageFly users like you.
Touqir | PageFly Team
I wasn't able to create the product page that I wanted through my Shopify app and was delighted that it was free to do so on PageFly- also, the customer service is incredibly responsive and helpful! I definitely recommend.
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
Definitely easy to use once you figure it out. I love all of the prebuilt options and layout. I also love that you can integrate widgets that you may already have on Shopify. It helped us redesign our website with little issue. They are also always updating it, which is helpful!
We really appreciate your detailed feedback on your experience with PageFly. Your feedback means a lot to us and we are so glad that you are pleased with the result and that we were able to help.
Thank you for your love to PageFly. With the new version, although there are some bugs but our whole team is trying days and nights to fix and improve all of them so we do appreciate your patience with us. We will make PageFly better and better to meet your expectations.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Phenomenal Customer service! Will definitely use again and again! Its very easy to use as well! Love all the features that upgrades my store making it very user friendly!
Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good things you've mentioned in your review to heart.
Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Please let us know if you have any questions.
PageFly | Kate - Customer Success Manager
Highly disappointed by the support team, Our all pages images have been removed overnight and instead of helping to restore the support team is been arguing to do everything manually for more than 600+ images and convincing its Shopify issue on the other hand shopify says the data was upload on Pagefly so its pagefly issue. It's highly unprofessional while both are on the same platform and can not coordinate to get the data restored, We have lost so many details and images overnight.
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.
I would like to apologize for the issues you encountered while using PageFly. It is our responsibility to investigate and provide the most suitable solution for this issue. This is the highest priority of our team to check deeply and find a solution to avoid the same issue in the future. Thank you for bringing this to our attention and we are committed to providing you with the best possible service.
Thank you for your understanding, and I look forward to hearing back from you soon. We are always there for you to assist you anytime you need us.
Best regards,
PageFly | Kate - Customer Success Manager
awesome customer service and very easy to make good looking professional pages! I have tried other page builders and this one I like the best
Hi Rice Runner,
Thank you so much for such a nice review. We are happy to hear that you value the efforts we have put toward assisting and supporting customers and this really made our day.
We have been continuously striving, improving the quality of product and services, bringing practical values to return for your trust.
So is there anything else I can do to make your store better? 😊
Please don't hesitate to contact us anytime if you need any more help.
Thank you!
Kate | Customer Success Manager at PageFly
The best support team on the market that i've ever seen. Very helpful and kindness. 10/10 to the app.
Hi Patrick,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie - PageFly Team