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I was motivate to (finally) sign up for PageFly about 2 months ago, motivated by my frustration with the need to use custom code for som many of the things i wanted to do on my website. I only wish I had done this 6 years ago. I have spent countless hours on Shopify Live Chat, only to be told at the end of a long call with a lot of waiting, that what i wanted could only be done with custom code.
Let me tell you about PageFly. I have found it be be excellent product, with powerful features which are not available natively on Shopify, (at least not on the Dawn theme. It allows me to customize my theme in a myriad of ways so it looks and functions the way I want it to.
Personally I'm an artist. I want to be creating my art, not breaking my head learning to custom code, or spending time trying to get help from Shopify's support chat, only to find out there isn't a doable solution for what I seek.
In addition to it being an excellent app, their chat support is stellar! As I've been on the pf learning curve, I reached out quite a lot to their support time. I have consistently found that the support staff has the expertise and knowledge to guide me in solving whatever the issue de jour is. I have found them provide me with the information I want, in the way that I want it. (for example i find it hard to watch the videos they sometimes make to show how to do something, and I usually ask for screen shots. so they give me screen shots.)
What really blows me away, is that very often the support person will go into the editor on their end to check and resolve the issue. And then they explain to me how they did that.
Pinch me I must be dreaming. When you sign up for a. subscription based app, it's not just 14.95 a month. It could very well be 14.95 a month for the rest of your life. Besides a good product, and equally important is the standard of customer care and support. I run my business with a strong ethic of integrity, and customer centered mindset. And I appreciate dealing with companies like that as well. In my experience, the support staff at pagefly go above and beyond to be truly helpful and they do it so nicely and so well!
Thank you so much for the precious words.
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.
We always pursue our customer satisfaction. It motivates us to work efficiently when we can ensure our customer's satisfaction.
Please don't hesitate to contact us. You are always welcome
Best Regards,
Shami - PageFly Team
PageFly is hands down the best Shopify app we've used. It’s easy to customize, reliable, and helps us create amazing web pages. The customer support is top-notch and always available when needed. We’ve had a great experience over the years and can’t recommend it enough!
Hi!
Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Cookie | PageFly Customer Satisfaction Manager
I would highly recommend PageFly! It is very helpful to edit any page. Especially the PageFly Support Team is awesome! They keep online with quick response to assisted any problem, I got an issue and I get in touch soon through their online chat window, they helped me solved that issue right away!
Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service.
Please don't hesitate to drop us a message anytime if you need anymore help.
All the best,
Miracle - PageFly Team
Best Page Builder to make high converting Landing Pages, a lot of features, easy integrations with every app.
Most important thing is their support, quick to respond, always open to fix any issue and also to help you with custom code if you need something personalized!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
The support team is amazing! I was able to talk to someone at 11:40 PM when I was having an issue with a section overlay on the mantle of a new webpage. We are a small business and have limited hours with our website agency, so it's great to know we can count on their team to help with these edits to get pages live - especially with the holiday season approaching.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Abed - PageFly Team
I had an issue with my website and reached out to the PageFly support team. They were quick to respond and provided an effective solution that fixed the problem right away. Excellent customer service and a great solution. Highly recommend!
Hi Martin,
Thank you for the perfect rating! We're excited to continue exceeding your expectations in the future.
Please don't hesitate to drop us a message anytime if you need anymore help.
Regards,
Aldwin - PageFly Team
I’ve been using PageFly for a while now, and I’m really happy with it! The app makes it easy to customize my website. What I love most is the amazing support. Whenever I’ve had an issue, the team has been very helpful and quick to respond. They really go above and beyond to make sure everything works smoothly.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team
Even though we are on the free plan, support helped resolve our issue within just a few hours. Very happy with the level of support. Would recommend.
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better.
Thank you!
Shami - PageFly Team
Great app that allows you to build custom pages on Shopify. Easy and efficient to use. Support is top-notch, and they are very quick to fix any issues. I highly recommend it!
Hi,
Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect.
Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.
Sincerely,
Syed Azim | PageFly Team
We currently have over 60 pages built out with PageFly. The integration with Shopify is seamless, and any time I have an issue, support is prompt and thorough at helping to resolve issues. This app allows us to create a better customer experience without an on-site developer.
Thank you so much for your lovely words! It means a lot to me.
Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Spite - PageFly Team