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Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
Only just loaded this app. Took a little while to work out how to use it but once you get the hang of it, there is loads of scope. Had a minor problem publishing for the first time and the online help was really good and sorted it out and showed me how to do it for the future. Will be now editing more pages
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, there are some issues while using PageFly and this is the reason why we are always trying to improve PageFly better and better to reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Great app - I set up my pages using the 14 day trial. It allowed me to do so much more with my Shopify site than I could have managed without it. I found the support was quite good as well.
the rep had patience with me troubleshooting and in creating a contact form, eliminating glitches and testing it with our emails
Kyo helped us with specific page elements/edits, and it was the easiest experience for our team. Kyo was fast, and detailed in his answers which led to us getting 4-5 questions answered and resolved within 10 minutes!!
Kyo, thank you for everything!!
Our 4-star review is for the app as a whole - Kyo as a customer rep is 5/5!!!
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
Really useful to create custom pages the way you want. Useful templates but also possibility to build from scratch. Fast support service. Worth the price!
Thank you for taking the time to share your thoughts and feedback when using PageFly. We do appreciate your kind words and professional demeanor. And we are so glad that PageFly can help you create pages.
Thank you for placing your trust in us and your willingness to share.
We are always here to help you when you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.
Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
The app is quite easy to use but the real advantage is the support with a great team, always ready to help and give us a solution to our problem. It helped me building my ecommerce with the flexibility I needed. Good experience.
I just wanted you to know that we truly enjoy serving you and feel honored to be your chosen app. Your business is much appreciated, and we will do our very best to continue to meet your expectations.
Thanks again! We look forward to serving you for many years to come.
PageFly | Kate - Customer Success Manager
The app is too complicated to use, it is a litter difficult to use for me. But the customer service is very patient and she helped me solve many problems. I am very grateful to her
On behalf of the PageFly Team, thank you so much for your wonderful review. With your review, we can know how we are doing.
PageFly is not easy for new users but along with the support team, we also provide video tutorials as well as documentation for you when you need.
Please let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
I have not had it long enough to rate properly, I am rating it for 4 stars as I had outstanding customer service from Angel !!
We are so grateful for your review. Thank you for sharing your feedback with us and the community.
It was our pleasure to support and make you feel comfortable. While we typically pride ourselves on doing everything we can to make you happy, it’s clear that we fell short here. And according to your review, you have not had it long enough, but it’s okay, we are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager