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Been using for 4 months plus, regularly unstable, support not always helpful, sometimes they suggested the solutions that just don't make sense to me as they couldn't reveal what problems they have internally, ok, i got it. Sometimes, too, they don't really read and understand your problem and just simply suggested a solution that is not a solution at all, quality of support just very uneven depends on your problem.
An excellent tool, highly recommended. At first it costs a bit, but after 5 pages I feel like a fish in the water.
Sadly we have made a mistake and used this product to design the page on our website. Now they converted it for pages on our website and they charge you every month for keeping the pages active, which is ridiculous. I do not therefore recommend this product, use Shopify, to avoid this extortionate additional fee to your store.
I would like to send you my deepest apology for your bad experience with our app.
We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. At that time you gave us the review, we felt so thankful because you still gave us chances to support you via live chat.
We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
Awesome app, awesome support, awesome people! The team at Sellersmith answer immediately and solve doubts satisfactorily. I like PageFLy!!! Great job guys!
I love this app. It has really made a difference to raising the level of our pages and blog pages within our Shopify store. The team at PageFly are so helpful and quick to respond too. Niranjan helped me today and was super friendly and professional.
Thank you so much for such a great review. We are delighted to hear that you value the efforts we have put toward assisting and supporting customers.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns feel free to contact us in the Live chat window, we are willing to help you.
PageFly | Kate - Customer Success Manager
good app, allows you to get creative with your pages and branding, which is not possible to do with shopify native pages.
would highly recommend!
Hi There,
Thank you so much for your kind words. It is truly an honor to help you today. When you need any assistance, we are always there for you.
We are really glad to have you here. It’s a great motivation for us to improve ourselves!
Syed - PageFly Team
I love using this app for pages i can't really edit in Shopify. It is quick easy and fast. One of the most important things to me is the support. It is great i was using the free version and i still got amazing support. Thank you PageFlye for making life easier.
We've been using this to create real landing pages for digital courses.. great Support! really recommended
I use this app to help customize pages on our site to align with our creative director's vision and branding. I like how you can mix in bits of your own code, as well. Every time I chat with PageFly, they respond within minutes and are always very helpful. I worked with Kate today, and she truly went above and beyond on helping improve our store. Beyond helping me work through my issue, she even gave suggestions on user experience for our pages!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Have a wonderful day, and take care!
Kate - Customer Success Manager at PageFly!
Not very responsive lately. In the beginning they were responsive within 48 hours. Recently, I haven't heard from them in the past 2 weeks and I have submitted multiple requests. Its a shame because it's a fairly good app when it works. My website is very dependent on this app.